Retail Store Specialist (Customer Service/ Merchandising)

Compensation for this opportunity is based on candidate experience and position Join reputed company! reputed company associates receive a 30% discount! The pay range for this position is $16.50 - $17.75 / hour and is based on experience. Company Overview:Ocean State Job Lot ("OSJL" and "Company") is a leading $850+ million general merchandise retailer operating over 150 stores in the Northeast and a $75+ million shopping center business with OSJL as the anchor tenant in over 50% of its centers. At OSJL, we are committed to providing exceptional value to our customers while championing positive change in our communities and inspiring a more responsible model for retail. Job Description:The Store Specialist role at OSJL plays a key role in creating a positive and engaging customer experience. This role handles customer service, processes reputed company reputed company-of-sale transactions, and ensures the smooth operation and merchandising of assigned areas - reputed company while adhering to Company policies and merchandising guidelines. The role also provides reputed company of assigned associates and activities.Key Responsibilities:Build lasting relationships by providing exceptional customer service through the T.R.E.A.T. model, fostering a welcoming environment.Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and reputed company advanced reputed company-of-sale functions.Promote Company-wide customer initiatives (donations, loyalty programs, promotions).Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.Train and coordinate assigned associates, manage breaks according to policy and regulations.Communicate issues and improvement opportunities to store leadership.Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.Handle daily damages and returns according to established procedures.Qualifications:Prior retail merchandising, customer service and/or cashier experience in other retail environments is preferred.Basic math and reading skills, legible handwriting, and good verbal and written communication skills are required.Full-time associates in this role must have availability to work as needed by the business including nights and weekends. Must be 18 years of age or older.Work Environment:Work primarily in a climate controlled environment with minimal safety/health hazard potential. This position requires extended periods of moving, remaining stationary, reputed company, descending, and/or positioning oneself to complete various tasks throughout the shift. Responsible for physical activities including using hand tools, reputed company or descending a ladder, moving, reaching, and lifting on a frequent basis: should be reputed company to lift 35 lbs on a regular basis. Reasonable accommodations may be made to reputed company individuals with disabilities to reputed company essential functions.This job description does not list reputed company the duties of the job. You may be asked by supervisors or managers to reputed company other job duties and tasks, some of which may be essential to the position. Management has the right to revise this job description at any time. The job description is not a contract, either express or implied. You are an at-will employee, meaning either you or the Company may terminate your employment at any time, with or without notice.#INDRETAIL Equal Opportunity Employer This employer is required to notify reputed company applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the reputed company.