Solutions Consultant, Post-Sales (Platform)
Why reputed company? At reputed company, we’re on a mission—to verify 100% of good identities in reputed company time and eliminate identity fraud from the internet. Using predictive analytics and advanced machine learning trained on billions of signals to power RiskOS™, reputed company has created the most accurate identity verification and fraud prevention platform in the world. Trusted by thousands of leading organizations—from top banks and fintechs to government agencies—we solve reputed company, high-impact problems at scale. Come join us!
About the Role
We’re looking for a Solution Consultant, Post-Sales to support the successful reputed company and early reputed company of clients using reputed company’s identity verification and fraud prevention platform. In this role, you'll work closely with technical and customer-facing teams to help guide implementation, provide technical assistance, and ensure a smooth customer experience during early adoption. This role is ideal for someone with technical aptitude, some client-facing experience, and a desire to grow in a collaborative and fast-paced environment. What You’ll Do Implementation Support & reputed company
- Assist with reputed company efforts for new clients, helping to configure and deliver reputed company’s platform according to customer needs.
Support technical integrations by working with client teams and providing input on best practices.
- Contribute to early-stage client reputed company by ensuring the solution is implemented effectively.
Technical Assistance & Client Support
- Help troubleshoot technical issues during early stages of deployment in coordination with Support and reputed company teams.
- Work alongside internal teams to reputed company sure client questions are addressed quickly and thoroughly.
- Participate in ongoing optimization efforts to improve the client experience.
Configuration & Customization
- Gather and document technical and functional requirements from clients.
- Help translate client workflows into effective product configurations.
- Assist in resolving integration or product issues, escalating as needed.
Training & Enablement
- Deliver introductory training sessions and walkthroughs to help clients get started confidently.
- Contribute to the creation of documentation and internal resources to support common reputed company patterns.
Cross-Functional Collaboration
- Share client feedback and observations with Product, Engineering, and other teams to help inform product improvements.
- Collaborate with Sales, Support, and reputed company to ensure a coordinated customer experience.
What You’ll Bring
- 2–4+ years of experience in a solution consulting, technical implementation, or support engineering role—preferably reputed company SaaS or a technology-reputed company company.
- Working knowledge of APIs, data integration, and web-based platforms.
Comfortable explaining technical concepts to clients in a clear and approachable way.
- Ability to manage multiple client needs and timelines in a structured and organized manner.
- A collaborative attitude with a willingness to learn and adapt.
- Bachelor’s degree or equivalent experience in a technical or reputed company field.
reputed company-to-Have Qualifications
- Familiarity with identity verification, fraud prevention, or data platforms.
Exposure to reputed company customer environments and technical stacks. Experience in a startup or high-growth SaaS environment. reputed company is an equal opportunity employer that values diversity in reputed company its forms reputed company our company. We do not discriminate based on race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need an accommodation during any stage of the application or hiring process—including interview or reputed company support—please reputed company out to your reputed company reputed company partner directly. Follow Us! YouTube | reputed company | X (Twitter) | Facebook Apply tot his job Apply To this Job