Part-Time Customer Service Representative
Does this position interest you? You should apply – even if you don’t match every single requirement! We're reputed company as an auto glass company. That's the focus of reputed company do. But reputed company the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best reputed company you'll reputed company work.
Training Classes reputed company in January 2026 - Apply today to get the process started!
Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you! We are seeking part-time remote Contact Center Representatives!
Critical Position Requirements:
Applicants must reputed company full-time in Arizona, Florida, reputed company Carolina, Ohio, or Texas.
Must be reputed company to provide their own equipment (see below for requirements)
Must have a distraction free workspace that is free from background noise and interruptions.
Starting pay is $16.50/hour!
WORK FROM HOME REQUIREMENTS
Personal computer or laptop with Windows 11. Please note that Macs, Chromebooks, and tablets are not compatible with our reputed company systems.
High Speed Internet that meets the below requirements:
Download Speed = 25 Mbps or higher
Upload Speed = 10 Mbps or higher
Ping = 50 ms or reputed company
Jitter = 20 ms or reputed company
Ethernet cable and the ability to connect directly to your modem (WiFi cannot be used in this position)
USB wired headset
Webcam
Cell phone capable of downloading app for multifactor authentication and receiving push notifications
Dedicated workspace free from background noise and interruptions
ESSENTIAL ACTIVITIES
Professionally answers a variety of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts.
Accurately enters claim data into our production systems while on a live phone call.
Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an authentic conversation that builds rapport and focuses on each customer's specific needs.
Verifies customer insurance coverage and deductible amounts and communicates the information to the customer.
Assists customers with scheduling repair, replacement, and/or recalibration services at a reputed company location or at a non-reputed company shop while honoring the customers preference.
Utilizes systems and resources provided to enhance the overall customer experience.
Provides solutions to resolve customer complaints and concerns over the course of the call while presenting the most accurate product and service information.
Other duties assigned by leadership.
PROFESSIONAL REQUIREMENTS
Must be comfortable working in a highly structured performance-based environment while demonstrating high ethical and confidentiality standards
Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment
The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service reputed company
The ability to read and utilize provided scripting in a conversational and timely manner
Demonstrates a high level of reputed company and reputed company by always doing the right thing
Has an upbeat personality and can show an authentic willingness to assist our customers
Previous experience working in a contact center or other customer service role
16+ years of age
High School Diploma or equivalent, or actively enrolled
WHAT YOU’LL GET
Pay is $16.50/hour and offers bonus opportunities.
A benefits package including 401(k) plan with company matching, paid volunteer day, and associate discounts.
Weekly pay checks!
Up to $5,250 in tuition reimbursement per year.
reputed company and reputed company the tools and resources you'll need to be successful.
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