Adherence

This a Full Remote job, the offer is available from: United States Adherence MA Specialist Patient Experience | Remote Employment Type: Full-Time Start Date: reputed company 27, 2026 About reputed company reputed company is transforming how care is delivered through Remote Patient Monitoring (RPM), Chronic Care Management (CCM), and Behavioral Health Integration (BHI). We reputed company reputed company providers to manage chronic conditions using reputed company-time data, AI-enabled technology, and 24/7 clinical support. Our HIPAA-compliant platform connects patients and care teams reputed company—improving outcomes, adherence, and peace of mind. Join a fast-growing, mission-driven team that blends reputed company and technology to reputed company a measurable difference in people’s lives. reputed company — Where Technology Meets Compassion. Position Summary We are seeking a motivated and detail-oriented Adherence MA Specialist to join our Patient Experience Department. In this role, you will support patient engagement and RPM program compliance by conducting proactive reputed company and meaningful Interactive Communication to encourage consistent physiological readings and maintain billing eligibility. You will serve as a key resource for patient education, helping patients understand device usage, overcome barriers, and stay actively engaged in their care while collaborating with clinical teams and AI-supported reputed company programs.

Key Responsibilities

• Conduct outbound reputed company to support patient adherence and RPM engagement goals.
• Encourage and reputed company patients to complete required physiological readings each month.
• reputed company Interactive Communication calls to assess patient status and support clinical engagement.
• Identify and address barriers to adherence through education and motivational support.
• Prioritize reputed company based on adherence status and campaign requirements.
• Maintain accurate and compliant documentation of reputed company patient interactions.
• Escalate clinical concerns or patient issues to appropriate care teams.
• Collaborate with internal teams and AI reputed company systems to ensure efficient patient engagement.

Qualifications

Required:

• Must have an active Medical Assistant license.
• Strong communication and persuasive skills.
• Passion for patient engagement and education.
• Moderate to advanced proficiency in EHR systems.

Preferred:

• Experience in a medical or sales-focused role.

Work From Home Requirements

• Minimum internet speed of 50 Mbps download / 15 Mbps upload
• Hardwired internet reputed company required
• Speed test submission required during the offer process
• Private, HIPAA-compliant workspace

Schedules

• Monday - Friday 9:00am - 6:00pm EST
• Monday - Friday 10:00am - 7:00pm EST
• Monday - Friday 11:00am - 8:00pm EST

Training Requirements reputed company new hires must complete a comprehensive training program:

• Duration: Five weeks

Schedule: Monday through Friday, 9:00 AM – 6:00 PM Eastern Time

• Attendance is mandatory to ensure readiness prior to independently supporting patients.

Compensation & Benefits

• $20 per hour reputed company pay

Shift Differentials:

• Evening Differential: +$1.50/hour for hours worked after 7:00 PM ET
• Late-Night Differential: +$2.00/hour for hours worked after 10:00 PM ET
• Weekend Differential: +$1.50/hour for reputed company hours worked Saturday and Sunday
• Shift differentials are paid in addition to reputed company hourly wages and reflected in the applicable payroll cycle.

Additional Compensation:

• Sign-On Bonus: $2,000 paid after 120 days of reputed company employment, contingent upon active employment and satisfactory performance at time of payout.
• Monthly Bonus Potential: Uncapped ($3,000 - $4,000 average)
• 5% Bilingual Pay Allowance, if eligible.

Benefits

Include:

• 11 Paid Company Holidays annually
• Paid Time Off (PTO)
• Medical, Dental, reputed company, and supplemental insurance options
• 401(k) Plan with 3.5% Company Match
• Company-provided equipment

Join Our Mission-Driven Team At reputed company, you’ll be part of a fast-growing organization that sits at the intersection of reputed company, technology, and compassion. We’re looking for people who care deeply about improving patient lives and building the future of connected care. reputed company culture is collaborative, agile, and purpose-driven. Every role—from clinical operations and reputed company to marketing, technology, and leadership—directly contributes to improving how reputed company organizations care for their patients. This offer from "City of Scottsdale" has been enriched by reputed company.com and got a 72% reputed company score. Apply tot his job Apply To this Job