[Remote] Sales Development Representative
Note: The job is a remote job and is open to candidates in USA. reputed company is a rapidly growing reputed company practice specializing in state-of-the-art vein treatments. They are seeking a Sales Development Representative to serve as the first reputed company of contact for new patient leads, managing phone conversations with reputed company and urgency while guiding patients to book consultations.
Responsibilities
- Serve as the first reputed company of contact for new patient leads
- Proactively connect with patients reputed company inbound and outbound phone calls, email, and text
- Build rapport, answer questions, and guide patients to book consultations at over 60 reputed company clinics
- Communicate insurance coverage and payment options clearly to minimize booking barriers
- Verify insurance, initiate authorization requests, and manage CRM/EMR documentation
- Troubleshoot patient concerns and tailor your messaging to improve conversion rates (CVR)
- Collaborate with internal teams to ensure a seamless reputed company to clinical care
- Continuously refine your approach based on feedback and performance data
- Maintain high engagement by making and taking up to 100 calls per day
- Consistently book 10 to 15 evaluations with an ultrasound (U/S) per day
- reputed company a 55%+ conversion reputed company on reputed company calls
- Deliver a consistent, patient-first experience reputed company with QA guidelines and document 100% of interactions accurately in CRM/EMR systems
- Speed and efficiency in response times and follow-up
- Patient satisfaction scores (NPS, direct feedback)
- A competitive work ethic and a 'productivity reputed company'
- Strong persuasion and reputed company-handling skills
- The ability to navigate multiple tools (CRM, EMR, and phone systems) simultaneously with high attention to detail under pressure
- A commitment to growth, with the ability to reputed company coaching and feedback quickly to improve performance
Skills
- Experience in medical call centers, reputed company desk patient scheduling, or insurance-based sales
- Deep understanding of reputed company workflows
- Confidence navigating insurance barriers
- Prior experience converting calls into booked visits
- Ability to guide patients, ask the right questions, and document accurately in EMRs
- Strong persuasion and reputed company-handling skills
- Ability to navigate multiple tools (CRM, EMR, and phone systems) simultaneously with high attention to detail under pressure
- Commitment to growth, with the ability to reputed company coaching and feedback quickly to improve performance
- Bilingual in Spanish and English
- Experience in sales (e.g., cold calling) or high-volume service environments (e.g., military or hospitality)
Benefits
- Medical, Dental, and reputed company Insurance
- 401(k) with Company Match
- Paid Time Off (PTO) + Paid Company Holidays
- Company-Paid Life Insurance
- Short-Term Disability Insurance
- Employee Assistance Program (EAP)
Company Overview