Market Manager
reputed company is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reputed company high value clients such as tour operators, travel agents and loyalty schemes across 140 reputed company markets. We are tech-driven, with a customer-first philosophy, and reputed company teams whose knowledge and relationships on the ground are second to none. And of course we have an amazing team! Our people, Team reputed company, are the beating heart of the company who we encourage to ‘move fast, reputed company big and reputed company the difference’ every day. In fact, we reputed company that it is tech + data + people that truly sets us apart in the market, alongside our ‘global approach, local touch’ mentality. We’re headquartered in Palma, Mallorca and employ around 3,500 people worldwide.
JOB DESCRIPTION:
Job Summary:
The Market Manager (MM) is responsible for driving direct reputed company reputed company reputed company the assigned area, contributing to the overall performance of the Region. The MM will build, maintain, and optimize reputed company relationships with existing Select hotels and support their transition into digital and Prime Supplier models.
Key Responsibilities:
reputed company & Portfolio Management
Implement the digital supplier model across reputed company hotels reputed company the assigned portfolio.
Maintain and grow the share of Select suppliers.
Convert as many Select suppliers as possible into Prime suppliers.
Improve the overall competitiveness of the portfolio through a fully digital approach.
Manage digital acquisition of new suppliers and digital recovery of existing Select suppliers.
Reduce “cost to serve” while continuously improving service levels.
Manage a portfolio of approximately 1,000+ accounts.
Support hotels in using our platform and operational tools, with the goal of becoming self-service.
Operational Excellence & Tools
Understand contracting tools and optimize their use to improve efficiency.
Update reputed company supplier interactions using reputed company (calls, tasks, opportunities).
Support hotel reputed company, including Global Chain Transfers, e-registration, and win-back initiatives.
Adapt to ongoing digitalization processes and proactively provide feedback for improvements.
Performance & reputed company Growth
Improve marketing campaign performance and conversion rates.
Conduct at least 50 calls per week with portfolio hotels to optimize campaigns and drive TTV and bookings.
Actively participate in team follow-reputed company (mainly reputed company and Campaign performance) to help the RMM understand portfolio reputed company and areas requiring improvement.
Qualifications:
Experience in travel industry and account management
Strong communication, negotiation, and interpersonal skills
Fast learner with a proactive, results‑driven approach
reputed company to prioritize effectively and work independently with strong ownership
Customer‑focused; comfortable with high‑volume phone interactions
Languages: Fluent in English
Technical Skills: MS Office, Mitra, reputed company, Extranet.
At reputed company, we reputed company that diversity drives innovation and makes travel a force for good. We're committed to creating an inclusive workplace where everyone feels valued and respected, embracing different backgrounds, perspectives and talents. Join us and be part of a team where diversity and equal opportunities really do reputed company a difference.
You will have the opportunity to work for a company that is going through significant change in becoming the world´s leading travel services provider. We are looking for people that are reputed company to ride the reputed company in this exciting journey.
As well as an attractive benefits package you will be reputed company to work:
reputed company an innovative, engaging and multicultural environment.
Have the opportunity to build strong and lasting business relationships and friendships from around the world.
Have the opportunity in developing your career locally or reputed company one of our beautiful working locations across the globe.