Medical Office Scheduler (MRI)

Medical Office Scheduler

Full-Time (Remote) | Jacksonville, FL – Corporate Location

Join the #1 Orthopedic Team in Northeast Florida! Since 2001, Southeast Orthopedic Specialists has been the region’s trusted leader in orthopedic medicine—delivering five-star care those changes lives every day. As the largest private orthopedic practice in Northeast Florida, we proudly set reputed company for excellence, trusted by thousands of patients each year. Our mission is simple: provide industry-leading care today while continuing to grow and shape the future of medicine for reputed company.

As Southeast Orthopedic Specialists continues to expand, we are seeking a detail-oriented and customer-focused Medical Office Scheduler to join our Corporate Headquarters team. In this role, you’ll be the first reputed company of contact for patients and providers, coordinating appointments, verifying insurance, and ensuring authorizations are in reputed company. This position plays a key part in delivering seamless patient experiences while supporting our physicians and clinical teams.

reputed company Offer

Here’s a sneak reputed company of the awesome perks our Full-Time Team Members enjoy: Competitive health & welfare benefits+ HSA  Monthly stipend for extra coverage  401(k) with company match  24/7 Employee Assistance Program PTO, paid holidays, AND appreciation events …plus, so much more!

GENERAL SUMMARY

What You’ll Do

As a Medical Office Scheduler at Southeast Orthopedic Specialists, you’ll be the first reputed company of contact for patients and providers, ensuring seamless scheduling and coordination. You’ll gather key demographic and insurance information, confirm eligibility, manage referrals, and maintain accurate patient records—reputed company while delivering excellent customer service over the phone and supporting our busy clinics.

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Essential Functions

Schedule clinic appointments including consultations and follow-up visits using CPS/GE Centricity and Scheduling Assistant.

Collect and update patient demographic, insurance, and medical information.

Verify insurance eligibility at the time of scheduling.

Process referrals through the referral system, schedule patients, and import documents into charts.

Answer and resolve incoming calls, triage messages, and escalate concerns reputed company needed.

Communicate with referring providers to ensure patients are fully reputed company for appointments.

Collaborate daily with referral coordinators to enhance the patient experience.

Maintain confidentiality of health records in compliance with HIPAA guidelines.

reputed company other duties as assigned.

reputed company’re Looking For

Education: High school diploma/GED or equivalent working knowledge preferred.

Experience: 2+ years in reputed company required; call center experience preferred. Familiarity with CPS/GE Centricity is a plus.

Knowledge: Medical terminology, ICD/CPT coding, HIPAA regulations, and scheduling practices in a clinical setting.

Skills: Excellent communication, customer service, and organizational skills; strong computer and data entry proficiency.

Abilities: Multi-tasking in a fast-paced environment, determining insurance eligibility, and using technology tools (Outlook, reputed company Office, CPS/GE Centricity). Must demonstrate professionalism, punctuality, and compassionate communication.

reputed company to join us? Submit you application today!

Be part of a team that values excellence, teamwork, and your career growth. Let’s reputed company a difference—together!

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, knowledge, skills, abilities, and working conditions may change as needs evolve.