NIGC - Records Management Specialist 2

cFocus Software seeks a Records Management Specialist 2 to join our program supporting the National Indian Gaming Commission (NIGC). This position is remote. This position requires a Public Trust clearance. Qualifications:Active Public Trust clearance B.S. Business Administration, Computer Science, Information Technology, or a related field 4+ years of experience in records management, FOIA, or information governance Knowledge of federal records management, FOIA, and Privacy Act requirements Experience with Microsoft 365 (SharePoint, Teams, OneDrive) Experience with Salesforce or similar CRM platforms Familiarity with PowerShell scripting and automation Strong attention to detail and organizational skills Strong written communication and documentation skills Experience supporting federal agencies or regulated environments Knowledge of records retention schedules and compliance frameworks Certifications in records management or information governance (e.g., CRM, CIP) Duties:Perform records management activities according to Federal government privacy and legal requirements. Assist in the development of analyses and reports associated with the Freedom of Information Act (FOIA) and the Privacy Act (PA) processes. Manage the flow of FOIA and PA correspondence or requests and establish processes to provide prompt responses to requestors in accordance with FOIA policies, procedures, and guidelines. Perform technical tasks involved in maintaining Salesforce Customer Relationship Management (CRM) system. Participate in the development of information management policies and governance of supporting applications on Microsoft 365 and Salesforce platforms. Manage SharePoint sites content and permissions. Create and execute PowerShell scripts to produce reports and perform records management tasks. Compile data for reports, transcribe reports, and maintain indexes. Ensure that all work products are proofread and free of errors, omissions, and inconsistencies. Apply To This Job