Account Manager

At LabX Media Group, we connect the scientific community with trusted content, industry insights, and innovative marketing solutions through leading brands including Lab Manager. Our team is passionate about helping scientific organizations grow while creating meaningful connections across the laboratory industry. We’re looking for a motivated, relationship-focused Account Manager to join the Lab Manager sales team. This role is ideal for someone who enjoys building partnerships, collaborating with teammates, solving customer challenges, and helping companies tell their stories in impactful ways. If you’re naturally curious, positive, driven, and energized by working with people, we’d love to meet you. What You’ll Do As an Account Manager, you’ll work closely with laboratory suppliers, marketers, and industry leaders to develop strategic advertising and marketing programs that help them achieve their goals. You’ll manage an established territory while also identifying opportunities to grow new business and expand customer relationships.

Responsibilities

Build and maintain strong customer relationships through a consultative, solution-oriented sales approach Develop strategic advertising programs across digital, print, lead generation, webinars, events, and custom content solutions Partner with customers to understand their marketing goals and recommend creative solutions that deliver value Drive territory growth through a combination of account management, prospecting, and relationship development Collaborate closely with sales, editorial, marketing, and creative teams to develop customized customer programs Conduct virtual meetings, presentations, and occasional in-person client visits Attend industry trade shows, conferences, and events to strengthen relationships and identify new opportunities Maintain accurate pipeline activity and customer communication within CRM tools Contribute to a collaborative and supportive team culture focused on shared success Stay informed on industry trends, customer priorities, and emerging marketing opportunities within the scientific community Who You Are We’re looking for someone who brings enthusiasm, professionalism, and a team-first mindset to their work each day. The ideal candidate: Enjoys building relationships and connecting with people Is curious, proactive, and eager to learn Communicates clearly and confidently, both verbally and in writing Thrives in a fast-paced environment while staying organized and detail-oriented Is collaborative, adaptable, and willing to jump in where needed Takes initiative and is motivated by personal and team success Approaches customer interactions with positivity, professionalism, and empathy Values accountability, kindness, and continuous growth

Qualifications

A passionate interest in doing media sales A strong curiosity to learn from experienced media salespeople Either knowledge about scientific laboratories or the willingness to learn Ability to work independently with minimum supervision Proficiency in presenting via Zoom or equivalent meeting software The ideal candidate will be hard-working, positive, goal-oriented, analytical, detailed, and organized Travel Travel to the US is required for client meetings and industry trade shows Typical travel expectation is approximately 8–10 trips annually, generally 3–4 days in length Passport not required upon application but may be needed for future travel opportunities Why Join Lab Manager? Collaborative and supportive team environment Opportunity to work with leading scientific brands and innovators Strong mix of autonomy, creativity, and teamwork Fast-paced, growth-oriented environment with room to make an impact Meaningful work helping companies connect with the scientific community Apply This is a remote position and open to all eligible candidates in Canada. Preference may be given to candidates located in the Eastern Time Zone. This job posting is for a current vacancy. LabX Media Group is an enthusiastic equal opportunity employer that values diversity, equity, and inclusion. We celebrate diverse perspectives and are committed to fostering a culture where differences are valued and innovation thrives. Please note: Our hiring process does not involve the use of artificial intelligence (AI) for candidate screening or decision-making. All evaluations are conducted by our human resources team and hiring managers Apply To This Job