Sales & Service Technician
Groundworks is North America's leading foundation repair and water management specialist, seeking a Sales & Service Technician to join their team. The role focuses on partnering with customers to inspect and service preexisting foundation repair and water management solutions, while also recommending additional products and services as needed.
Responsibilities
- Execute appointments scheduled with customers
- Travel to customers' home based on assigned appointments
- Build long-term relationships with customers and professionally represent the company
- Recommend additional products and services to enhance or improve original installation or to remedy a potential issue through established processes and procedures
- Perform annual customer maintenance visits, examining work previously completed
- Perform reactive service appointments, diagnose, and fix any issues
- Install additional products purchased by the customer as necessary
- Adhere to safety regulations and procedures when carrying out responsibilities
- Examine solutions installed by the company and determine potential warranty or non-warranty work
- Communicate the status of each job (completions and complications) and submit all necessary documentation to the Service Manager and customer as required
- Other duties as assigned
Skills
- High school diploma or GED or equivalent experience
- A valid, non-restrictive Driver's License is required
- 1 or more years of proven sales experience preferred but not required
- Construction/Home Improvement experience preferred
- Proven customer relations experience preferred
Benefits
- Base Pay + Commission with NO CAP on earnings
- Company Vehicle and Gas Card provided
- Full-time nonseasonal work
- Pre-qualified, high-quality appointments, no cold-calling required!
- Advanced leadership training opportunities from a promote from within led culture
- Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match, PTO after applicable waiting periods
- Equity in North America’s Leading Foundation Repair and Water Management Company
- Employee Company Ownership Opportunities
- Industry Leading Training Programs
- Leadership Development and Career Growth Tracks
- Comprehensive and Affordable Benefits Package
- Top Workplace with Award Winning Culture
Company Overview