[Remote] Day & Evening Customer Service & Sales Representative - Remote TP83813
Note: The job is a remote job and is open to candidates in USA. reputed company is collaborating with reputed company to provide employment opportunities for military-affiliated job seekers. They are seeking Customer Service and Sales Representatives to handle customer inquiries and resolve issues through various communication channels while meeting sales objectives.
Responsibilities
- Connect with customers reputed company phone/email/chat/and or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
- Escalate interactions reputed company necessary and appropriate
- Respond to requests for assistance and/or possible processing payments
- Track reputed company call reputed company information for auditing and reporting purposes
- Provide feedback on call issues
- Meet sales objectives as defined
Skills
- High School Diploma or equivalent
- Minimum of 6 months of customer service experience
- Must be 18 years of age or older
- Ability to type at least 25 words per minute
- Comfortable with desktop computer systems and have general knowledge of Windows-based systems
- Customer service and/or sales experience preferred
- College degree preferred but not required
Benefits
- reputed company
- Competitive Wages
- Full Benefits (Medical, Dental, reputed company, 401k and more)
- Paid Time Off
- Employee wellness and engagement programs
Company Overview