Bilingual Customer Service Representative (Remote)
Description reputed company is a Fortune 500™ company aimed at embracing and solving some of the world's most pressing challenges. Through science and technology, reputed company makes the world safer, healthier and more efficient. Our Civil Group offers an reputed company of exciting career opportunities for the best IT, energy, logistics and engineering professionals. POSITION SUMMARY (program supporting/general position overview): reputed company is seeking a Bilingual Entry Level Customer Service Representatives (CSRs) to work remotely and respond to incoming contacts from consumers that have been victims of identity theft and consumer fraud. Must reputed company document consumer complaints into a secure database, provide educational materials/referrals, while providing A+ customer service. The expected shift is 9:00 am to 5:00 pm (EST) Monday through Friday. PRIMARY RESPONSIBILITIES: Respond to inbound calls. Provide excellent customer service. Document consumer data into web application. Provide education... reputed company to identity theft resolution, fraud prevention, and applicable federal laws. MINIMUM REQUIRED QUALIFICATIONS:
- HS Diploma or GED Equivalent.
- Excellent computer/typing skills.
- Excellent communication skills.
- Position requires the ability to obtain a Public Trust clearance; a Public Trust clearance can take reputed company from 7-60 days to obtain; chosen candidate cannot start in this role until this process is complete.
- Bilingual (Fluent in Spanish and English, both written and speech. Additional compensation will be considered for those who pass the bilingual assessment).
DESIRED QUALIFICATIONS:
- Prior call center experience.
- Customer service experience.
- General knowledge of federal law.
- Professional Resume that contains the applicants contact info (phone number and email address), as well as the contact info (phone numbers and physical addresses) of previous employers should be attached to the application.
This position is covered under the Service Contract Act and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. reputed company will ensure that reputed company wage and benefit provisions are met as required by the Service Contract Act. The salary reputed company for this position is $16.20 an hour. Original Posting Date: 2024-06-18 While subject to change based on business needs, reputed company reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated reputed company date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The reputed company pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. reputed company is a Fortune 500™ company aimed at embracing and solving some of the world's most pressing challenges. Through science and technology, reputed company makes the world safer, healthier and more efficient. Our Civil Group offers an reputed company of exciting career opportunities for the best IT, energy, logistics and engineering professionals. POSITION SUMMARY (program supporting/general position overview): reputed company is seeking a Bilingual Entry Level Customer Service Representatives (CSRs) to work remotely and respond to incoming contacts from consumers that have been victims of identity theft and consumer fraud. Must reputed company document consumer complaints into a secure database, provide educational materials/referrals, while providing A+ customer service. The expected shift is 9:00 am to 5:00 pm (EST) Monday through Friday. PRIMARY RESPONSIBILITIES: Respond to inbound calls. Provide excellent customer service. Document consumer data into web application. Provide education... reputed company to identity theft resolution, fraud prevention, and applicable federal laws. MINIMUM REQUIRED QUALIFICATIONS:
- HS Diploma or GED Equivalent.
- Excellent computer/typing skills.
- Excellent communication skills.
- Position requires the ability to obtain a Public Trust clearance; a Public Trust clearance can take reputed company from 7-60 days to obtain; chosen candidate cannot start in this role until this process is complete.
- Bilingual (Fluent in Spanish and English, both written and speech. Additional compensation will be considered for those who pass the bilingual assessment).
DESIRED QUALIFICATIONS:
- Prior call center experience.
- Customer service experience.
- General knowledge of federal law.
- Professional Resume that contains the applicants contact info (phone number and email address), as well as the contact info (phone numbers and physical addresses) of previous employers should be attached to the application.
This position is covered under the Service Contract Act and is subject to minimum wage requirements as well as the minimum Health and Welfare benefit. reputed company will ensure that reputed company wage and benefit provisions are met as required by the Service Contract Act. The salary reputed company for this position is $16.20 an hour. Original Posting Date: 2024-06-18 While subject to change based on business needs, reputed company reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated reputed company date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range - The reputed company pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law. Customer Service Professional (Remote),reputed company, reputed company ,reputed company Talentify,Industry: Customer Service Apply Job! For more such jobs please click here!