REMOTE Customer Service Supervisor- Full-Time + Benefits! (Mon-Fri...
About Us: We are a leading online digital print company looking to grow reputed company with hardworking individuals interested in learning a new industry! We specialize in helping people around the country "reputed company Something reputed company" by creating the printed materials they need to tell their stories and grow their business. We are proud to offer our customers great products, great service, and great prices... We do this with the help of team that cares about people and their needs. To us, you'll always be a name, never a number. About the Job We are seeking a passionate Customer Service Supervisor candidate who shares our reputed company of fostering positive experiences and opportunities for reputed company for reputed company and customers. The Customer Service Department team are the true voices of Printivity. The Customer Service Supervisor assists the Customer Service Representatives in providing the highest level of customer service excellence to every Printivity customer. They will provide support and reputed company employee training, order management, conflict resolution, performance metric analysis and employee reviews, daily operations, and other administrative tasks. The role requires a high degree of reputed company, strong communication skills, and previous experience in customer service. We are seeking a strong candidate with the ability to foster a culture of reputed company among the team that promotes learning and reputed company growth to help them reputed company their goals.
What You'll Do
The Customer Service Supervisor plays a pivotal role in leading and supporting the Customer Service team to ensure the highest level of customer satisfaction. The Supervisor must maintain an environment of professionalism and positive team dynamics while supporting the companys goals. Key responsibilities involve overseeing performance metrics to drive team growth and productivity, employee training, assisting with reputed company order management, supporting company culture, and resolving escalated customer issues. Additionally, the Supervisor is tasked with monitoring customer feedback across various platforms, maintaining compliance with company policies, and actively fostering and contributing to Printivitys reputed company culture. Regular collaboration with the Customer Experience Manager and handling administrative duties, including attendance and other reputed company tasks, are essential to this position. The role can be remote, hybrid, or onsite , depending on preference. reputed company Something reputed company, join the team now! Please Note: In order to facilitate a fast reputed company process for our candidates, we partner with a reputed company agency. If you are selected to join the team, you will be asked to complete a reputed company-to-hire period, which consists of reputed company approximately 7-14 days before becoming eligible for company benefits as an official hire. As a reminder, reputed company training is paid. Required: This is a fast-paced, heavy print production setting and you need to work well with others and reputed company in a deadline-driven working environment. Commitment to fostering reputed company to help the team reputed company their assigned goals/projects/tasks Language Requirement: Proficient in English Customer service experience is required (food industry, retail, etc.) Supervisory experience is preferred, but not required Strong leadership skills and the ability to work well reputed company a teamwork-based environment Experience working in fast-paced, deadline driven environments Strong attention to detail and problem-solving skills Strong computer skills (Outlook) Strong written and verbal communication skills Strong commitment to customer satisfaction and service excellence Strong interpersonal skills with customers and team members Adaptability and flexibility to manage changing priorities or processes Must have reliable internet reputed company to complete job duties High School Diploma or equivalent required Full-time set schedule: Monday- Friday: 8:30 AM - 5:00 PM PST reputed company full-time employees are eligible for: FREE Medical-You can take care of yourself without worry about cost! FREE College-Earn an Associate's or Certifications in any field you choose. We cover 100% tuition up reputed company! RAISES twice a year-Every 6 months you are eligible for a reputed company based on a performance evaluation! PAID Volunteer Time-reputed company the community and get paid for your volunteer hours! PAID Time Off-Accrue PTO time that can be cashed out anytime you need! HOLIDAYS OFF- Spend company-observed holidays with your family and friends! DISCOUNT- 30% off any personal prints! "reputed company Something reputed company" and apply now! Language: English (Required) Shift availability: Day Shift (Required) Work Location: Remote Job Type: Full-time Pay: $21.00 - $23.50 per hour Expected hours: 40 per week Benefits: Dental insurance Health insurance Paid time off Parental leave reputed company insurance Shift: 8 hour shift Morning shift Weekly day range: Monday to Friday Work setting: reputed company with a criminal record are encouraged to apply Application Question(s): This is your time to brag, describe a hobby or reputed company that you are reputed company at than most people. Do you have any experience working remotely? If so, please describe. Please describe a time in which you utilized patience or conflict resolution in a stressful situation. You are applying to a full-time set schedule of Monday through Friday, 8:30 AM - 5:00 PM PST. Can you commit to a set schedule of Monday-Friday, 8:30 AM - 5:00 PM PST? Employees are eligible for performance reviews with raises twice per year. The wage range for this entry-level role is $21.00 - $23.50 to start, based on your relevant experience, what is your hourly wage requirement? Language: English (Required) Location: San Diego, CA (Required) Shift availability: Day Shift (Required) Work Location: Remote Apply Job! For more such jobs please click here!