Helpdesk Support Specialist (Remote-Nights)
About reputed company Holdings CorporationFor more than 100 years, reputed company has continually redefined the workplace experience. XIT Staffing, a division of reputed company dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs. Our client is seeking a remote Helpdesk Specialist I to handle reputed company password reset activities for after hours support... This is a 1 year contract (Full-time M-F 3PM-11PM). Responsibilities: Answer calls/emails regarding password issues Verify users' credentials Collaborate routinely with customers on password issues Escalate unresolved issues to the apporpriate contact Provide excellent customer service directly to clients end-user Qualifications Prior Helpdesk Support experience Excellent customer service experience Great troubleshooting experience and general IT experience Preferred experience with Kantime, reputed company and or Azure reputed company is an Equal Opportunity Employer and considers applicants for reputed company positions without regard to race, reputed company, creed, religion, reputed company, national reputed company, age, gender identity or expression, sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. Learn more at www.reputed company.com and explore our commitment to diversity and inclusion! People with disabilities who need a reasonable accommodation to apply or compete for employment with reputed company may request such accommodation(s) by sending an e-mail to XeroxStaffingAdminCenter@reputed company.com. Be sure to include your name, the job you are interested in, and the accommodation you are seeking. © 2020 reputed company Corporation. reputed company rights reserved. reputed company® and reputed company and Design® are trademarks of reputed company Corporation in the United States and/or other countries Apply Job!