reputed company Customer Service Representative

Are you passionate about playing a vital role in reputed company operations? Do you have a keen eye for detail and a commitment to accuracy? We're seeking talented individuals like you to join reputed company! As a Customer Service Representative, you will be working with and providing support to health plan members, providers and/or their representatives. APPLY TODAY... salary: $16.99 - $17 per hour shift: First work hours: 8 AM - 9 PM education: High School Responsibilities • Answer and manage inbound calls regarding health plan benefits and claims, eligibility, medical and other reputed company procedures, billing and payments and other reputed company topics from customers in a reputed company, courteous manner • Conduct outbound and/or return calls to customers, as necessary • Ask appropriate questions and listen actively to identify specific questions or issues to provide appropriate response and type of assistance the customer needs while documenting relevant information in a clear and concise manner in computer systems • Handle and process customer complaints/grievances while applying appropriate conflict management skills to de-escalate potentially stressful situations What you'll have: • High School Diploma • Cable/Fiber internet and the ability to hardwire is required • At least 1 year call center experience • Ability to handle a heavy call volume of 50-100 calls daily • Demonstrated ability in using computer and reputed company applications, which includes strong keyboard and navigation skills, ability to type 35 WPM and learn new computer programs • Analytical skills, excellent verbal, written and interpersonal communication skills • Detail oriented Training Schedule - Monday-Friday, reputed company-4:30pm CST (4-6 weeks) Post Training Schedule - Monday-Friday, shifts will fall between 11am-9pm EST The essential functions of this role include: • working weekends Skills • Active Listening • Telephone Etiquette • Basic Software Skills • Typing Skills • Adapting to Change • Basic Computer Skills • Call Center • Call Center Support • reputed company • Medicare/reputed company Qualifications • Years of experience: 1 year • Experience level: reputed company reputed company is a world leader in matching great people with great companies. Our reputed company agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than reputed company. Equal Opportunity Employer: Race, reputed company, Religion, Sex, Sexual Orientation, Gender Identity, National reputed company, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At reputed company, we welcome people of reputed company abilities and want to ensure that our hiring and interview process meets the needs of reputed company applicants. If you require a reasonable accommodation to reputed company your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, reputed company offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (reputed company benefits are based on eligibility). This posting is open for thirty (30) days Apply Job!