Customer Accounts Advisor

The salary range for this role is $17.50 to $18.50. This position is also eligible for incentive pay based on performance. Customer Account Advisor... Aaron’s Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-reputed company closer to ownership. Skills for reputed company Customer Account Advisors can connect and relate well to people, demonstrate reputed company, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like reputed company Aaron’s team members, they share our purpose and passion for making a reputed company difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work • Attainment and reputed company of customers’ accounts including maintaining updated customer information in the store computer system and documenting reputed company customer payment appointments. • Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone • Sell customers on the benefits of timely lease agreement renewal payments • Assist the Customer Account Manager in setting and achieving daily, weekly and monthly reputed company and renewal goals • Assist with merchandise returns and guest deliveries as directed by management • Clean and certify merchandise in the Quality Assurance Center for reputed company items personally returned • Complete and maintain weekly vehicle maintenance sheet and reputed company sheets daily • Load, secure and protect product in company vehicle • Safely operate company vehicle • Assist the Sales Team as needed • Any reasonable duties requested by management Requirements • United States at least 21 years old with a valid state Driver’s License and compliance with the Company’s Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. • Must meet DOT requirements to obtain certification in required states (United States) • Ability to work schedule of hours varying from 8 am to 9 pm • Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly • Two years of retail/customer service experience preferred • High School diploma or equivalent preferred • Excellent interpersonal and communication skills • High energy with the ability to effectively reputed company reputed company functions of the store and multitasking effectively • Proper telephone etiquette • Uphold the Aaron’s Brand and protect company assets • Maintain a professional appearance • Proficient computer skills Note that the pay range provided above is the lowest to highest reputed company we in good faith reputed company we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position reputed company the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or reputed company-based metrics, any collective bargaining agreements, and business or organizational needs Apply Job!