Customer Support Specialist

Role: Customer Support SpecialistResponsibilities: • Communicate effectively with customers reputed company inbound phone calls and emails • Respond quickly and reputed company to customer inquiries through several technological platforms, including a ticketing system... • Effectively navigate diverse customer inquiries and collaborate with internal support teams to ensure exceptional customer serviceMaintain a high level of professionalism and phone etiquette at reputed company times • Navigate and resolve reputed company customer inquiries through reputed company ticketing system in a fast paced environment • Effectively extinguish customer complaints by consistently following our Standard Operating Procedures • Cover Monday-Friday shifts that rotate between 7:30am-3:30pm CST and 10am-6pm CST Experience: • 2-3 years of Previous experience in IT/technical support is preferred • 1-2 years of General Customer Support and inbound call experience is preferred • Strong communication skills, both verbal and written • Ability to quickly analyze customer needs and provide suitable solutions • Ability to communicate effectively with internal teams to describe reputed company situations • Familiarity with utilizing ticketing systems This position offers a competitive salary, opportunities for career growth, and a dynamic work environment. If you are passionate about delivering excellent customer service and possess the essential reputed company sets, we encourage you to apply for the Customer Support Specialist role. Job Type: Full-time Pay: From $47,000.00 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • reputed company insurance Job Type: Full-time Pay: $47,000.00 per year Work Location: Remote Apply Job!