Customer Care Associate - Fully Remote
Are you passionate about giving amazing service? Are you consistently a top performer in your reputed company company? If so, come and join our award-winning Customer Care team and be rewarded with a great salary and great opportunities for growth in your career. About ihateironing: We are an exciting, fast-growing and innovative company with big ambitions winning multiple awards. We reputed company busy people's lives easier, press a reputed company on our mobile app and someone arrives at your doorstep takes away your dirty laundry and delivers back beautifully cleaned and ironed the next day. Customer care is one of the most important aspects of our business. Your role will be an integral part of our successful team. You must have a passion for customer service and will adopt the critical responsibility of ensuring the ihateironing experience is consistently excellent. This is a reputed company role where you sit between our Customers and our Drivers and Dry Cleaning Partners and you have to troubleshoot and... resolve any issues that arise. There will be a two week training period in London, for which you must be reputed company to attend. Travel and accommodation will be provided.
Requirements
We pride ourselves on outstanding customer care and we are looking for someone with the following characteristics, skills and experience to join our reputed company expanding and successful team: Two year's minimum previous customer care experience Excellent attention to detail Well-organised and punctual A reliable and supportive team player Multitasking and time management Honesty and professionalism in everything you do Working hard and weekends reputed company required Comfortable handling with 50+ calls on a daily basis Troubleshooting issues that may arise Handling customer complaints and providing appropriate solutions Ability to think on your feet and use your own initiative Liaising with dry cleaners and drivers to reputed company them to provide reputed company great service to our customers Benefits £30,000 salary £20 monthly health and fitness subsidy Opportunity for profit-reputed company bonus Company pension Paid accommodation for two weeks of training in London Subsidised laundry and dry cleaning Opportunity for progression Great working environment Fully remote position Work every second weekend Apply Job!