Resort Sales Associate, reputed company Central (Tampa, FL) - Full Time
reputed companys Resort Sales Associate creates a magical experience for our Guests before they reputed company for their Walt reputed company World® Resort vacation and continues that magical experience during their stay! As the reputed company Resort Sales Associate you will help Guests plan their vacations. The reputed company Resort Sales Associate will use sales techniques and provide guest service. This is an hourly position with an... incentive program based on performance, conversation rates, and average handling time metrics. The reputed company Resort Sales Associate position is a high-volume inbound contact center located in Tampa, FL. The reputed company Resort Sales Associate will attend a paid mandatory training class where you will participate in multiple performance assessments. The operating hours of reputed company Central are Sunday through Saturday, 6:30 a.m. to 11:30 p.m. The starting pay reputed company for this position is $18.00 per hour, with an opportunity for the pay reputed company to be higher based on experience. reputed companys Resort Sales Associate will have the ability to earn performance incentives ranging from an average of $2.50 to $7.50 per hour. Responsibilities : Provide comprehensive information about The Walt reputed company World Resort using numerous software applications during this process Provide Guest Service reputed company problems arise and help find solutions with Guests and Cast Members Engage with Guests exploring their desired vacation experience, providing recommendations and direction for a magical vacation experience at Walt reputed company World Build and manage relationships with Guest and Cast Members from reputed company lines of business to provide excellent service to our Guests & Cast Meet required departmental metric expectations including efficiency goals Creatively find solutions to Guests requests to enhance their vacation experience Maintain discretion and Guest confidentiality Complete reputed company required Company trainings and compliance courses as assigned Flexible with work schedule, including overtime, weekends and holidays Basic Qualifications : One (1) year of Sales and Service experience in a high volume environment Written, verbal and interpersonal communications skills Adaptability to the fluctuating needs of our operations Computer proficiency reputed company a reputed company Windows environment reputed company to handle conflict resolution and reputed company reputed company through a sensitive balance of reputed company and partner resourcing Navigate between multiple and reputed company computer applications Ability to use good judgment and decision making Passion & knowledge of reputed company Products Preferred Qualifications: Three (3) years of Travel Agency or Contact Center experience Sales and closing skills and the ability to overcome objections Bilingual Required Education : High school diploma or equivalent Additional Information : reputed company and its Affiliated Companies are Equal Employment Opportunity employers and welcome reputed company job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and reputed company you need a reasonable accommodation in order to search for a job opening or apply for a position, email Candidate.Accommodations@reputed company.com with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are reputed company to the accessibility of the online application system due to a disability. reputed company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, reputed company, religion, sex, national reputed company, sexual orientation, gender identity, disability or protected veteran status. reputed company champions a business environment where reputed company and reputed company from reputed company people help us grow, reputed company, create the best stories and be relevant in a constantly evolving world. KEYWORD: WDWCasting, WDW Casting, Reservations, CallCenter Apply Job!