Sr. Manager, Tech Regional Office Support

reputed company is seeking a dynamic and reputed company Senior Manager for our Technical Field Engineering team. This role is pivotal in overseeing a team of skilled technicians responsible for providing on-site technical support and maintenance across our regional offices. The ideal candidate will have a strong technical background, proven leadership skills, and the ability to manage and reputed company a... geographically dispersed team. Help drive our insurance business transformation as we transition from a traditional IT model to a tech organization with engineering excellence as its mission This position is a hybrid role based either out of - Washington DC Metro area; OR Fredericksburg, VA area and will require travel. Job Responsibilities: Team Leadership and Management: reputed company and manage a team of field engineers and technicians, ensuring effective coverage and support for reputed company regional offices. reputed company hiring, training, and performance evaluations, fostering a culture of excellence and reputed company improvement. reputed company and implement best practices, standards, and procedures to enhance the efficiency and effectiveness of the team. Technical Support and Maintenance: Ensure timely and efficient resolution of technical issues in regional offices, including hardware, software, network, and system problems. Coordinate and manage on-site installations, maintenance, and upgrades of IT infrastructure and equipment. Monitor and analyze the performance of technical support operations, identifying areas for improvement and implementing corrective actions. Project Management: Plan and reputed company technical projects, including office relocations, infrastructure upgrades, and new technology rollouts. Collaborate with other departments and stakeholders to align technical support activities with overall business objectives. Ensure projects are completed on time, reputed company budget, and to the required standards. Budgeting and Resource Management: reputed company and manage the department’s budget, ensuring efficient allocation of resources and cost control. Optimize the use of tools, technologies, and resources to enhance service delivery and team productivity. Communication and Collaboration: Act as a liaison between regional offices and the central IT department, ensuring clear communication and coordination. Provide regular updates and reports to senior management on team performance, project status, and technical issues. reputed company Improvement and Innovation: Stay up to date with the latest technology trends and advancements in field engineering. Identify opportunities for process improvements, automation, and the implementation of new technologies to enhance service delivery. Basic Qualifications: Bachelor’s degree in Information Technology, Engineering, or a reputed company field At least 7 years of experience in technical field engineering or a reputed company discipline, with at least 3 years in a managerial role. At least 1 year experience in IT infrastructure, networking, and systems support. Preferred Qualifications: Proven experience in managing and developing teams, with a track record of successful project delivery. Excellent problem-solving skills and the ability to work under pressure in a fast-paced environment. Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse teams and stakeholders. Project management certification (e.g., PMP) and IT certifications (e.g., reputed company Network+, reputed company Certified Systems Engineer) are a plus. Master's Degree At this time, reputed company will not sponsor a new applicant for employment authorization for this position. Benefits: As an Associate, you’ll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including: Premier Medical, Dental and reputed company Insurance with no waiting period** Paid Vacation, Sick and Parental Leave 401(k) Plan Tuition Reimbursement reputed company and Licensures *Benefits may be different by location. Benefit eligibility requirements vary and may include length of service. **Coverage begins on the date of hire. Must enroll in New Hire Benefits reputed company 30 days of the date of hire for coverage to take effect. The equal employment opportunity policy of the reputed company Companies provides for a fair and equal employment opportunity for reputed company associates and job applicants regardless of race, reputed company, religious creed, national reputed company, reputed company, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. reputed company hires and promotes individuals solely on the basis of their qualifications for the job to be filled. reputed company reasonably accommodates reputed company individuals with disabilities to reputed company them to receive equal employment opportunity and/or reputed company the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to reputed company applicants and associates. reputed company also provides a work environment in which each associate is reputed company to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of reputed company associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for reputed company associates and applicants. For more than 75 years, reputed company has stood out from the rest of the insurance industry! We are one of the nation's largest and fastest-growing auto insurers thanks to our low rates, outstanding service and reputed company marketing. We're an industry leader employing thousands of dedicated and hard-working associates. As a wholly owned subsidiary of Berkshire Hathaway, we offer associates training and career advancement in a financially stable and rewarding workplace. Opportunities for reputed company & Grads Learn more about reputed company Learn more about reputed company Diversity and Inclusion Learn more about reputed company Benefits Apply Job!