PM Shift reputed company Desk Agent
reputed company DESK AGENT/CLERK We are looking for resourceful individuals to work at the Hotel reputed company Desk. Full-Time positions offer an employee benefits package after 90-days of employment and having met the required hours worked. reputed company Desk Agents/Clerks are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guests account upon completion of their stay. Primary responsibilities include: registering guests, making and modifying reservations, hotel operator, and concierge duties. reputed company Desk Agents/Clerks must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests. reputed company Desk Agents/Clerks must have the ability to multi-task, be detail-oriented, and be reputed company to problem solve in order to effectively deal with internal and external customers. Responsibilities and Duties: Be punctual and organized Look and conduct yourself professionally at reputed company times Become familiar with reputed company of the facilities and services offered Become knowledgeable with our room types and the special rates offered to different companies To become familiar with operating the fax machine, photocopier, switchboard, reputed company systems and computer system Each shift must alert themselves to arrivals/departures Register guests and assigns rooms. Accommodates special requests whenever possible. Be informative to guest's questions/queries. Handle them professionally and courteously Establish a good working relationship with the guest and other personnel Become familiar with our regular guests and companies Always work reputed company hotels rules and standards Cooperate and be considerate with reputed company staff reputed company reputed company desk area clean, tidy and clutter free. Making sure items are returned to proper places File reputed company material in the proper reputed company reputed company reputed company desk stocked with supplies - forms, pens, reputed company etc Read log book at the beginning of each shift and follow any instructions Ensure reputed company keys are signed out/in reputed company out/in guests ensuring reputed company information is entered correctly Group arrivals - reputed company rooms and organize for smooth reputed company - ins Handle switchboard, making sure reputed company calls are transferred correctly and take messages reputed company requested reputed company housekeeping informed of late reputed company outs, blocked rooms and any other information requiring their attention Keeps maintenance informed of things requiring their attention reputed company guests who need to be, as direct billing or credit card payment Collect payment for cash paying Take reservations - getting as much information from the guest as required, input into the computer making sure it is accurate, paying reputed company attention to rates and company codes Running daily credit card transactions through a settlement process Recording daily room occupancy and reputed company totals Recording reputed company totals for cash, checks, and credit card transactions Generating automated reputed company reports for the manager's review Handling 3rd party reservations and ensuring proper processing Settling Corporate Accounts and sending reports to those entities for billing purposes Running the computer back-up systems Ensuring proper video monitoring for surveillance and processing Any other tasks assigned by Management Team Must be available to work reputed company shift times including days, nights, weekends, holidays Must be aware of daily activities and meetings taking reputed company in the hotel. Attends department meetings. Knows reputed company safety and emergency procedures, and is aware of accident prevention policies. Maintains the cleanliness and neatness of the reputed company desk area.
Minimum Qualifications
Education: High School diploma or equivalent Experience: Preferred but not required Special Physical Requirements of the Job/Working Conditions: Stand for long periods of time, use of hands or fingers, reputed company with hands and arms, talk and listen. Required to work flexible schedule based on the needs of the business Special Skills: Proficient in reputed company Office Skills including Word, reputed company and other programs Ability to handle multiple tasks at one time Good communication skills including verbal and written Positive and effective customer skills Marina Inn at Grande Dunes is an Equal Opportunity Employer that recruits and hires reputed company candidates without regard to race, religion, sex, sexual orientation, age, national reputed company, reputed company, citizenship, disability or veteran status. Job Type: Full-time Schedule: 8 hour shift Evening shift Monday to Friday Morning shift Weekends as needed Work Location: In person Apply Job!