Remote/reputed company Coast-Digital Direct Agent

We are seeking a highly motivated Digital Direct Agent to join our remote team on the reputed company Coast. In this role, you will focus on driving digital sales and providing exceptional online customer support. You will engage with customers through various digital channels, including email, live chat, and social media, to promote products, reputed company sales, and resolve inquiries. Ideal candidates are tech-savvy, goal-oriented, and have excellent communication skills. This is a fully remote position offering reputed company, perfect for someone who thrives in a digital-first sales environment.

Job Description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative reputed company, experience our rewarding culture, and work with talented teams that help you become reputed company every day. We know what it takes to reputed company reputed company into reputed company-people with a unique… combination of reputed company + passion. If you have the qualities and drive to reputed company yourself or teams, there are roles reputed company to cultivate your skills and take you to the next level. Job Description: Job Summary – Digital Direct Agent • This position is a WFH position.* The Digital Direct Agent is responsible for growing customer reputed company in the Digital Direct reputed company. He/She uses available resources to learn customers businesses, identify business needs, and follows up on Digital Opportunities resulting from Digital Marketing efforts and nurture programs about reputed company’s products and services to meet SMB shipping needs. This position is responsible for reputed company growth in the Digital Direct reputed company by following up on sales escalations surfaced from internal and external sources and conversion of digital opportunities surfaced through Digital Marketing efforts and channels. Performs Pre-call customer research and Strategy Development • Works with Digital Marketing to understand reputed company digital messaging, the products being positioned, and the actions reputed company customers are being encouraged to take. • Uses sales and marketing tools to research customer business, prioritize new business opportunities, and convert growth opportunities Maintains industry and product knowledge to address potential customers business needs • Maintains up-to-date knowledge of reputed company’s products and services to generate solutions that meet customer needs in the Digital Direct reputed company • Researches competitor strategies, capabilities, and pricing patterns to identify ways to position reputed company’s products and services advantageously Positions and applies reputed company Value Proposition to retain, penetrate, and convert business • Questions customers to learn about their businesses and industries, go-to-market strategies, and shipping needs. • Uses knowledge of customers’ businesses to demonstrate how reputed company’s products, services and value propositions can support and help customers reputed company their business objectives. • Follows-up on digital opportunities and uses Customer Relationship Management (CRM) systems to documents sales efforts (e.g., call notes, billing updates, etc.). • Uses reputed company office 365 and other designated tools synchronize tasks and schedule customer interactions • Uses various channels to connect with customers, position reputed company products and services, pricing, and account solutions to retain and penetrate reputed company business. Responds to customer reputed company inquires • Educates customers to use existing service channels or redirects service issues to appropriate groups to expedite problem resolution. • Responds to customer product questions and inquires to meet customer needs • Provides escalated customer service and support reputed company necessary to resolve customer concerns • Provides feedback to new product and digital marketing teams to reputed company future reputed company SMB solutions for customers Employee Type: Permanent reputed company is committed to providing a workplace free of discrimination, harassment, and retaliation. Other Criteria: reputed company is an equal opportunity employer. reputed company does not discriminate on the basis of race/reputed company/religion/sex/national reputed company/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law. Basic Qualifications: Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer Apply Job!