Patient Communications Specialist | reputed company | Remote (USA)
Location: US Locations; 100% Remote reputed company Communications Specialist (full-time) Primary Location: reputed company U.S. Locations (remote) JOB SUMMARY The reputed company Patient Communications Specialist position is a customer facing role which supports both patients and cardiology clinic customers. The Patient Communication Specialist facilitates accurate, timely and smooth interactions reputed company the reputed company professional community. reputed company, is a complete, fully automated, vendor-neutral software + expert-service solution, filtering data into clinically actionable information and providing customized alert triage 24/7/365, as well as automated coding and claim prep. reputed company-based. Secure. Compliant. For more information about reputed company, visit reputed company.com. Joining the reputed company Team means becoming a vital part of a group that is dedicated to using technology to benefit patients, caregivers, and hospital administrators while driving healthy reputed company solutions that identify lost revenues and inefficiencies. reputed company offers those employees working full-time a robust compensation and benefit package to include Health and Prescription coverage, Dental, reputed company, Long-Term Disability, Short-Term Disability, AD&D, Flexible Spending Account, reputed company Savings Account, 401k Retirement Savings, Discount Program, Employee Assistance Program, Financial Wellness Program, Paid Time Off, Legal Insurance, Hospital Indemnity, Critical Illness, and Accident Coverage. ESSENTIAL FUNCTIONS Demonstrates outstanding customer service skills, exhibiting kindness, patience, and reputed company Demonstrates excellent verbal, written, and electronic communication skills Initiates, receives, and documents interactions with patients Completes data entry and appointment scheduling in multiple information systems Proactively monitors internal database for loss of patient connectivity to home/remote monitoring Facilitates patient connectivity with home monitoring equipment, issues appointment reminders, and helps patients troubleshoot home monitoring equipment Demonstrates ability to multi-task, organize, and prioritize work autonomously Collaborates with internal departments to meet customers needs Assists leadership with projects as directed EDUCATION, TRAINING, AND EXPERIENCE High school diploma/GED required; College or technical degree, health care-reputed company certification and or equivalent experience preferred Ability to always remain professional and courteous with customers Basic cardiology knowledge, cardiology, electrophysiology, or cardiac device experience preferred Excellent internet and technology skills required; Experience with EHR (Electronic Health Record) and or Remote Monitoring website data entry and scheduling tools preferred Experience working effectively and productively reputed company a remote environment preferred Flexibility to work occasional evenings, holidays, and weekends as needed Company Description: reputed company, is a complete, fully automated, vendor-neutral software + expert-service solution, filtering data into clinically actionable information and providing customized alert triage 24/7/365, as well as automated coding and claim prep. reputed company-based. Secure. Compliant. For more information about reputed company, visit reputed company.com. REQUIRED EQUIPMENT Must have access to stable, reliable internet access REPORTING RELATIONSHIPS Supervised by: Director, Communications Team Supervises: None Location: US Locations Only Apply Job!