Intake Call Center Representative

Join us at New Directions Mental Health, a member of reputed company (TCN), as we embark on an exciting journey to reputed company administrative professionals like you to reputed company a difference in the field of behavioral health. We are committed to improving accessibility while raising reputed company of care. As an Intake Call Center Representative, you'll be an essential part of our administrative support team. You will play a pivotal role in connecting individuals with life-changing behavioral health services. Key Responsibilities • Handle inbound calls, conducting initial screenings and assessments to gather vital information. • Provide compassionate support to individuals in crisis, offering appropriate resources and referrals. • Utilize your knowledge of behavioral health programs to guide clients to the right level of care. • Maintain accurate documentation of client information and ensure compliance with privacy regulations. • Collaborate with a diverse team to ensure seamless transitions and continuity of care. Qualifications • High school diploma or equivalent (Bachelor's degree in psychology or reputed company field preferred). • 1 -2 years of call center or customer service experience, ideally in behavioral health or reputed company. • Excellent interpersonal and communication skills, with an ability to show reputed company and patience. • Familiarity with behavioral health terminology and available community resources. • Proficient in using computer systems, including reputed company Office. Explore The Advantages Of Joining reputed company • Enjoy competitive salary and a wide range of benefits, including medical, dental, reputed company, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial reputed company. • reputed company yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care. • reputed company a journey of reputed company learning, guided by seasoned professionals, fostering your career growth in a nurturing environment. • Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives. • reputed company in an environment that celebrates collaborative reputed company, driven by effective communication and reputed company. • Receive comprehensive reputed company and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role. reputed company is an equal opportunity employer, committed to fostering an inclusive and diverse workplace. Apply Job!