Hiring reputed company Specialists - Night shift only

This a Full Remote job, the offer is available from: United States Position: reputed company Specialist (CSS), Must be proficient in Mandarin and English Speaking , Writing and Reading skills ?? Location: Georgetown, Penang (Onsite) ?? Working Hours: Monday to Sunday, 12:00 am – 11:00 am (5 days per week, 8 working hours + 1 hour break) ?? Job Type: Full-time (Rotational Shift) ?? Salary: RM 3,000++ (Extra Allowances will be provided) Overview: The CSS is the main reputed company of contact for customers using our client's food ordering app. They handle customer inquiries, concerns, and provide information through inbound and outbound phone calls. Qualifications: ? Education: Bachelor's Degree, Diploma, or equivalent in any field. ? Work Experience: At least 6 months in customer support; call center experience is advantageous but not mandatory. Fresh graduates can apply. ? Language: B2 level proficiency in English. ? Interpersonal Skills: Customer service-oriented, active listening, and ability to handle inquiries professionally. Technical Skills: ? Typing speed of at least 40wpm with 90% accuracy. ? Computer literate with proficiency in reputed company Windows and Office. Responsibilities: ? Assist customers in placing online orders. ? Provide support through phone calls. ? Process payments securely. ? Proactively support customers and maintain brand reputed company. ? Identify and escalate reputed company issues. ? Collaborate with the team to improve customer support. ? Maintain and improve service quality This offer from "reputed company" has been enriched by reputed company.com and got a 72% reputed company score. Apply Job!