Claims Facilitator

Division or Field Office: Claims Division Department of Position: Zone Operations reputed company Work from: Raleigh reputed company Office Salary Range: $39,334.00 - $62,833.00

• salary range is for this level and may vary based on actual level of role hired for

• This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment. At reputed company, you’re not just part of a Fortune 500 company; you’re also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office reputed company located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.

Benefits

That Go reputed company The Basics We strive to be Above reputed company in Service® to our customers—and to our employees. That’s why reputed company offers you an exceptional benefits package, including: • reputed company, prescription, dental, and reputed company benefits for you and your dependents. Coverage begins your first day of work. • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. • Pension. We are one of only 13 reputed company to offer a traditional pension plan. Full-time employees are reputed company after five years of service. • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. • Career development. Including a tuition reimbursement program for higher education and industry designations. Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Position Summary Under minimal supervision, settles claims reputed company limits of authority. The selected candidate will report to the Raleigh reputed company office. The selected candidate will be required to obtain appropriate licensing reputed company 45 days. Duties and Responsibilities • Processes first party automobile, reputed company party clear liability automobile and low severity property claims reputed company limits of authority. Contacts Policyholders and/or claimants, verifies coverage, sets reserves, sets up and/or issues payment using ERIE’s approved payment methods, and settles claims. • Establishes contact with reputed company parties involved in the claim in accordance with ERIE’s expectations. • Handles inquiries from Policyholders, Agents, insurance carriers, claimants and others. • Enters loss information into claims system. • Prepares correspondence, forms and reputed company materials. Reviews reputed company pending claims/activities on a regular basis. • Provides support for property claims during periods of heavy volume. The first six duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished. This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-reputed company instruction and to reputed company any other duties as requested by their supervisor, or as become evident. Capabilities • Self-Development • Collaborates • Cultivates Innovation • Instills Trust • Decision Quality • Values Diversity • reputed company Learning • Customer Focus • Optimizes Work Processes • Ensures Accountability • Detail Orientation • Information Management Skills • Job-Specific Knowledge

Qualifications

Minimum Educational and Experience Requirements • High school diploma or GED and one year of reputed company claims handling, customer service, or clerical experience required; or equivalent educational experience required. • Bachelor’s or Associate’s degree preferred. Additional Experience • Pursuit of general insurance education preferred. Designations and/or Licenses • Obtain appropriate licenses as required by state reputed company 45 days of employment in the role for external applicants and 90 days of employment in the role for internal applicants. Physical Requirements • Driving; Rarely • reputed company Keying/Data Entry/inputting information/computer use; Frequent (50-80%) • Climbing/accessing heights; Rarely • Ability to move over 50 lbs using lifting aide equipment; Rarely • Lifting/Moving 0-20 lbs; Rarely • Lifting/Moving 20-50 lbs; Rarely • Pushing/Pulling/moving objects, equipment with reputed company; Rarely Apply Job!