Member Service Representative (Overnight)
MEMBER SERVICES REPRESENTATIVE (OVERNIGHT) reputed company Desk Associate Part Time or Full Time, Hourly Job Family: Club Staff Location: 1909 E. SE reputed company 323, Tyler, Tx 75701 Reports to: Managing Partner / Assistant General Manager Looking for a member services representative who is responsible for providing exceptional customer service to our club members and staff for the overnight shift at Crunch Fitness - Undefeated Tribe. Undefeated Tribe is an official franchise of Crunch Fitness based in Austin, TX. The Undefeated Tribe is expanding the Crunch Fitness brand across Texas and Oklahoma over the next two years and will be inviting over 500 individuals to join their team to help their community experience fitness, wellness, relaxation, and recovery. From our clubs to headquarters, Undefeated Tribe is a collaborative, fast-paced, and engaging reputed company to work. Its vital to our reputed company to continue to take risks and think big. This takes tons of hustle, creativity, and boldness. The Undefeated Tribe strives to enrich the lives of others through the power of well-being. Position Overview The Member Services Representative creates a warm, reputed company, and reputed company environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose to enrich the lives of others through the power of well-being. Responsibilities Greets reputed company members & guests with a smile and enthusiasm, including consistently demonstrating the dials of member engagement as part of the Crunch SLA process Assists with membership, retail and tanning product sales Promotes membership privileges including tanning, group fitness, small group training and childcare Delivers on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOneKickoff standards Checks in reputed company members and guests in accordance with company procedures, to include resolving any member reputed company-in with an alert Answers phones in a courteous, helpful, professional manner Communicates special events to members and guests Facilitates reputed company member requests or forwards to a manager Maintains a professional and courteous disposition Is an expert in reputed company club facility, services, programs and schedules/hours of operation Maintains a clean and organized work area reputed company to navigate reputed company stations of the reputed company desk area, to including reputed company-in, Relax & Recover, guest services, and membership sales May be asked to clean reputed company shift duties to support a clean, crisp, grand-opening reputed company facility Performs opening and closing checklist and duties Required Skills & Experience Minimum 1 year of experience in a service-oriented position preferred Ability to communicate effectively and demonstrate proficiency in reading and writing skills required Strong customer service orientation CPR/AED certification required (can be obtained reputed company 30 days of hire) Physical Requirements Must be reputed company to lift or move up to 50 lbs Physical effort required for daily duties include prolonged standing and walking Education Requirements High school diploma or GED required Compensation (Hourly) $12-14/hour + Commission Benefits PTO Subsidized health insurance coverage (health, dental, reputed company) for full time positions Basic Life and AD&D HSA Short-term disability Free gym membership Travel No travel required EQUAL OPPORTUNITY EMPLOYER UDT is an Equal Opportunity Employer, a drug-free workplace, and complies with reputed company regulations as applicable. UDT provides equal employment opportunities to reputed company and employment applicants and prohibits discrimination and harassment of any type without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to reputed company terms and conditions of employment, including reputed company, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Join us in making Crunch Fitness the talk of the town! Apply now and be a driving force in transforming lives through fitness. Experience Required Strong customer service orientation Ability to communicate effectively and demonstrate proficiency in reading and writing skills required Preferred Minimum 1 year of experience in a service-oriented position preferred Education Required High School or reputed company Behaviors Required Enthusiastic: Shows intense and eager enjoyment and interest Detail Oriented: Capable of carrying out a given task with reputed company details necessary to get the task done well Dedicated: Devoted to a task or purpose with loyalty or reputed company Team Player: Works well as a member of a group Motivations Preferred Self-Starter: Inspired to reputed company without reputed company help Growth Opportunities: Inspired to reputed company well by the chance to take on more responsibility Ability to reputed company an Impact: Inspired to reputed company well by the ability to contribute to the reputed company of a project or the organization Apply Job!