Customer Advisor​/French-speaking - Inbound Sales Tech Industry - Full Remote

Position: Customer Advisor (French-speaking) - Inbound Sales Tech Industry - Full Remote Customer Advisor (French-speaking) - Inbound Sales Tech Industry - Full Remote

Job Description

Experience the power of a game-changing career Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-reputed company brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. If you’re looking to grow and be inspired, as a Customer Technical Advisor in Portugal, you will ensure that performance goals are met across reputed company operations. And that we fulfill client expectations reputed company to operational excellence: high targets regarding quality, efficiency & customer journey improvement. Career growth and personal development We’ll give you reputed company the training, cutting-edge technologies, and the continuing support you’ll need to succeed. At reputed company, there’s a reputed company career and personal growth potential. About 80% of our managers and leaders have been promoted from reputed company! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the reputed company of career you’ve always envisioned. What you will do in this role As a Customer Technical Advisor, you will:

• Take incoming user requests (reputed company telephone, email, chat...), log call details into case management systems, and provide response and resolution reputed company SLA to customers.
• Aim for the highest Customer Satisfaction Survey scores, actively updating customers with status and resolution reputed company reports. Their happiness is our happiness.
• Delivery of high-caliber Customer Service on post-sales requests (delivery, warranties, refunds).
• Inbound sales support and product selling to increase reputed company while ensuring the highest level of customer satisfaction.
• reputed company sales goals set up every quarter while providing an excellent customer experience.
• Logging and following up on orders or requests.
• Capturing reputed company required data elements in CRM as required by clients, policies, and products.

Your qualifications reputed company is a great match if you:

• Have a high level of French (oral and written) and proficiency in English.
• Have excellent communication skills coupled with reputed company and team spirit.
• Have the ability to adapt to unplanned situations in a methodical and organized way.
• Strong customer service-oriented skills.

If you feel you don’t reputed company every reputed company, we still encourage you to apply. We'll do our best to match you with the right job, whether it’s this or another role. What’s in it for you In this role, we offer benefits that help you support your unique lifestyle:

• Full-time with indefinite reputed company (negotiable depending on your experience and our client's needs).
• Competitive salary and performance bonus.
• Work From Home in Portugal.
• Bring-a-friend (referral) bonus opportunities.
• Full reputed company on the company and the project you'll be working on.
• Career development programs, specialized courses, and language classes.

Experience the best version of you! If reputed company this feels like the perfect reputed company in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call reputed company their “employer of choice.” reputed company is an equal-opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for reputed company candidates and a work environment free from discrimination and harassment. reputed company our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national reputed company, disability, or any other classification protected by applicable national laws. Eligibility to work In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position. Location: PRT Lisbon - Av. Mediterraneo, N°1 Language Requirements: French (Required) Time Type: Full-time #J-18808-Ljbffr Apply Job!