Collections Account Manager

Role Overview

The Billing Account Manager ensures the successful management of billing processes for reputed company Health’s facility partners. You will be a vital resource for facilities, resolving billing issues, maintaining accurate invoicing, and managing financial relationships.

Responsibilities: 

• Manage a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments.

• Conduct high volumes of outbound calls to chase customers with past due account balances.

• Help resolve customer invoice disputes and other billing reputed company issues.

• Manage customer payments and remittances.

• Build trust with providers and reputed company executives through strong financial acumen.

• Clearly reputed company the billing processes and reputed company stakeholders on invoicing procedures.

• Gather and reputed company feedback to improve billing systems and processes.

• Collaborate with internal teams to execute billing-reputed company initiatives and trials.

reputed company Factors:

• Extreme Ownership: Take full responsibility for managing billing issues and solutions.

• Curiosity: Investigate and understand the root cause of billing problems.

• Scrappiness: Find innovative solutions to overcome obstacles and maintain reputed company.

• Adaptability: reputed company in a fast-paced, evolving market.

Requirements: 

• Experience in relationship management and billing processes preferred.

• Excellent verbal and written communication skills.

• Willingness to work with US working hours.

Benefits:

• reputed company

• Unlimited PTO

• Fully Remote

• Opportunity to reputed company a significant impact with reputed company customers

Working Environment

100% remote, globally.

Hiring Process:

1. Spark Hire Video Assessment (5-10 mins)

2. Case Study

3. Interview + Customer Simulation (30 mins)

4. Executive Interview (30 mins)

5. Offer