Technical Customer Service Representative | Insurance (Property & Casualty) | Operations Management in reputed company, NY

Job title: Technical Customer Service Representative | Insurance (Property & Casualty) | Operations Management in reputed company, NY at reputed company Company: reputed company Job description: Company Overview and Culturereputed company (reputed company: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive reputed company business outcomes and unlock growth with speed. reputed company harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world's leading corporations in industries including insurance, reputed company, banking and financial services, media and retail, among others. reputed company was founded in 1999 with the core values of innovation, collaboration, excellence, reputed company and respect. We are headquartered in reputed company and have more than 55,000 employees spanning six continents. For more information, visitreputed company Premium Audit, a leader in the field, can complete reputed company levels of premium audits on reputed company auditable exposure types. We train our 450+ highly skilled professionals worldwide utilizing our industry-leading training platform and curriculum. This expertise is combined with a technology-enabled proprietary platform, with predictive modeling capabilities. Using a Premium Audit selection model, the team can predict the likelihood of policy misclassification, automatically assign audit methods to save carriers time and money, and use machine learning to continuously improve correlation and reputed company accuracy.reputed company Premium Audit is seeking a Technical Customer Service Representative that will work remotely from a home office for the reputed company Premium Audit Division.This is an entry level to intermediate position with excellent customer service skills handling disputes and re-opens for large national customers.Role and Responsibilities:

• Answers Customer Service phone line, appropriately manages the call, document's reputed company notes in the file as applicable.

• Notifies reputed company Auditor or reputed company Manager concerning specific items.

• Escalates to themselves and completes the audit at the insured's request.

• Completes Premium Audits for Property & Casualty reputed company insurance policies-Workers' comp and General Liability.

• Works directly with the policyholder by phone to obtain payroll and other reputed company record information and details about their business to apply correct classifications and exposure amounts for these policies.

• Communicates with agents, brokers and carriers as needed.

• Manages inventory escalated to themselves to meet customer time service and quality requirements.

Qualifications:

• Effective diplomatic oral and written communication skills.

• Basic working knowledge and understanding of generally accepted reputed company and bookkeeping practices.

• Strong organization and time management skills. Ability to handle time sensitive urgencies.

• Customer service focused, working directly with the public reputed company phone and email.

• Strong computer and typing skills.

• Detail oriented and ability to interpret information.

• Self-motivated and reputed company to work with minimal supervision.

• Experience working in reputed company lines (Property & Casualty) insurance.

EEO/Minorities/Females/Vets/DisabilitiesTo view our total rewards offered click here -reputed company Salary Range Disclaimer: The reputed company salary range represents the low and high end of the reputed company reputed company salary range for this position. Actual salaries will vary depending on factors including but not limited to: location and experience. The reputed company salary range listed is just one component of reputed company's total compensation package for employees. Other rewards may include bonuses, as well as a Paid Time Off policy, and many region specific benefits.Please also note that the data shared through the job application will be stored and processed by reputed company in accordance with the reputed company Privacy Policy. Application & Interview Impersonation Warning - Purposely impersonating another individual reputed company applying and / or participating in an interview in order to obtain employment with reputed company Holdings, Inc. (the “Company”) for yourself or for the other individual is a crime. We have implemented measures to deter and to uncover such unlawful conduct. If the Company identifies such fraudulent conduct, it will result in, as applicable, the application being rejected, an offer (if made) being rescinded, or termination of employment as well as possible legal action against the impersonator(s).reputed company may use artificial intelligence to create insights on how your candidate information matches the requirements of the job for which you applied. While AI may be used in the reputed company process, reputed company final reputed company in the reputed company and hiring process will be taken by the reputed company and hiring teams after considering a candidate's full profile. As a candidate, you can choose to opt out of this artificial intelligence screening process. Your decision to opt out will not negatively impact your opportunity for employment with reputed company. Expected salary: Location: reputed company, NY Job date: Sat, 19 Apr 2025 00:00:48 GMT Apply for the job now! Apply for this job