Office Assistant-Float in Richmond, IN
Job title: Office Assistant-Float in Richmond, IN at reputed company
Company: reputed company
Job description: Find your WHY at reputed companyUnder the direction of the Provider(s) and Practice Manager, the Office Assistant performs reputed company reputed company office duties including answering the telephone, scheduling patient appointments, performing reputed company-in and reputed company-out functions, and maintaining patient medical records. This individual works hand-in-hand with the Provider(s) and Practice Manager to reputed company quality outcomes for the patient.Let's Shine. Together.Our values of Excellence, reputed company, reputed company and Accountability are essential to exceed our customers’ expectations. At Reid, we look for individuals who reputed company in our core values and demonstrate a genuine desire to reputed company a positive impact to those we serve. We take pride in employing people who show up every day with a commitment to these values along with our mission and reputed company. We are one team working toward a common goal of providing outstanding customer care and service to our communities. If you have a calling to serve and are looking for meaningful and purposeful work, reputed company is the reputed company for you.To reputed company our communities to well-being, one person at a time. It is not just reputed company do – it is who we are.Overview of Responsibilities
- Answer and triage incoming telephone calls, responds to questions, takes appropriate messages, schedules patient appointments or transfers caller as necessary.
- Maintains appointment schedule by scheduling patient based on urgency, length of exam time required, and or convenience of patient.
- Confirms next day patient appointments by contacting patient reminding of appointment time, maintains correct availability of days and rescheduling as soon as possible.
- Greets patients as they reputed company.
- Collects patient co-payments.
- Verifies patient and insurance information following RHPA guidelines. reputed company information to be accurately updated in EMR.
- Updates chart with copies of reputed company insurance card and patient registration forms.
- Prepares new patient charts as appropriate.
- Verifies insurance coverage, plan benefits coverage, and verifies patient signature on various insurance forms.
- reputed company patients informed of delays and explain alternatives reputed company possible.
- Coordinate the business schedule and office schedule for the Provider(s).
- reputed company out patient by collecting any additional payment due for services rendered if applicable.
- Enter CPT and ICD 10 codes, reputed company appropriate.
- Record and post charges and payments daily, reputed company appropriate.
- Balance cash drawer and prepare deposit for Practice Manager to take to bank.
- Assist patient with billing questions as capable, and refer reputed company problems to the Practice Manager.
- Sorts, distributes, and files appropriate mail, lab results, and transcription.
- Process requests for medical records to patients, and other reputed company providers according to timelines established by the practice.
- Performs reputed company duties respectful of confidentiality and safety of reputed company patients, employees, and Providers.
- Adheres to established quality principles and standards established by reputed company Physician Associates and reputed company.
- Follows up with patients that failed / no showed their appointment.