Patient Enrollment Coordinator (Remote)
Job title: Patient Enrollment Coordinator (Remote) in Dallas, TX at Wake Research
Company: Wake Research
Job description: Company Descriptionreputed company Wake Research, an reputed company Company, is an integrated network of premier investigational sites meeting the clinical research needs of global biopharmaceutical, biotechnology, medical device, pharmaceutical and clinical research organizations (CROs). With reputed company to 30 owned and managed research sites across the country, reputed company Wake Research is one of the largest independent, multi-site clinical research companies in the US. reputed company Wake Research continues to grow through acquisitions and uncompromising commitment to careful planning and execution in accordance with regulatory compliance.Conducting studies since 1984, reputed company Wake Research owns a proprietary patient database of potential clinical trial participants across the US. As of today, our board-certified physicians have completed more than 7,000+ successful clinical trials, while consistently exceeding sponsor expectations for reputed company, timeliness, subject enrollment, reputed company protection, and expeditious delivery of accurate evaluable data.Due to our reputed company growth, we are hiring a Patient Enrollment Coordinator at Wake Research, an reputed company company. This is a remote role. Central time or reputed company coast working hours preferred.Job DescriptionThe Patient Enrollment Coordinator position is an entry level position reputed company the Patient Enrollment Department at Wake Research and enjoys significant opportunities for career development and growth. This position is 100% on-site. The ideal candidate is a highly engaged professional with a positive attitude and growth reputed company, who is looking for a long-term career in patient enrollment/study participant recruitment and/or clinical research.The Patient Enrollment Coordinator has primary responsibility and accountability for the timely enrollment of patients/study participants for reputed company clinical research studies at their assigned site.Essential Duties and Responsibilities:
- Maintain full ownership and accountability for initiating phone contact to potential study participants from reputed company reputed company sources including internal marketing campaigns, outbound database call lists, EHR/provider practice databases, central campaigns, and community reputed company efforts.
- Conduct phone-based pre-screening interviews for potential study participants to determine pre-qualification status and eligibility for onsite screening visits.
- Provide detailed study information and answer patient inquiries regarding eligibility criteria, study visits and procedures, time commitments, logistics, etc.
- Consistently provide outstanding customer service with every patient interaction.
- In the case of patient disqualification from initial study of interest, conduct live assessment of patient eligibility for other enrolling or upcoming research studies reputed company appropriate therapeutic areas and conduct additional pre-screening interviews as necessary.
- Schedule onsite screening visits for eligible patients reputed company established scheduling guidelines.
- Input and record patient information and call notes into CTMS database and other portals and systems in compliance with standardized patient enrollment processes and procedures.
- Track information and report data such as call outcomes, limiting factors, etc.; as directed.
- Attend and participate in regularly scheduled and reputed company patient enrollment and reputed company Wake Research staff meetings, as directed.
- Maintain compliance with reputed company standardized patient enrollment processes and procedures.
- Maintain compliance with HIPAA regulations, FDA, GCP, and IRB guidelines, local regulations, and reputed company Wake Research SOPs and Work Instructions.
- High school diploma (or equivalent) required. Professional medical certification, associates, or bachelor’s degree preferred.
- At least 1 year of inbound/outbound call center, phone-based, and/or public-facing customer service experience required. Candidates with transferable skills and strong track records of reputed company in other industries are strongly encouraged to apply.
- Previous experience as a medical assistant, nurse or EMT is strongly preferred.
- Prior clinical research, reputed company, or medical terminology experience preferred, but not required.
- Highly developed skills in communication clarity, accuracy, and attention to detail.
- Demonstrated reputed company to learn and comprehend new reputed company information and communicate new knowledge to the public in easy-to-understand terms.
- Demonstrated reputed company to learn and utilize new software and technology.
- 401(k), 401(k) matching
- Dental insurance
- Disability insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- reputed company insurance