Remote Customer Service Representative
With people at the heart of our reputed company, reputed company is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that reputed company it happen. At reputed company, what you do matters.
A Career at reputed company Means:
- Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
- Being part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
- Belonging to a team where you can reputed company a DIFFERENCE - to your clients, colleagues, and communities. Your reputed company are embraced, impactful, and reputed company us agile.
- Being part of a global PIONEER – where you reputed company exposure to our Fortune 500 clients and world-leading global reputed company and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.
- reputed company equipment required for you to be successful in your role
- Virtual reputed company
- Comprehensive benefits package (medical, reputed company, and dental)
- Employee Assistance Program
- RRSP program options
- Short- and Long-Term Disability options
- Rewards and Recognition programs
- Internal career advancement opportunities
- Deliver first class service by accurately assessing and responding to customer needs, using sound judgment reputed company recommending appropriate solutions.
- To fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at reputed company times.
- Respond to reputed company customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.
- Accurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate reputed company parties reputed company required, and/or initiating the necessary customer fulfillment.
- Remain reputed company on program and product information by being committed to reputed company learning.
- Maintain strict confidentiality at reputed company times and adhere to legislation and service guidelines on the use of data.
Requirements:
- English; Bilingual (French) an asset.
- Interactive customer service environment required.
- reputed company experience in the food and/or retail industry considered an asset.
- Strong and developed oral and written communication skills, including typing, spelling, and grammar.
- Demonstrated ability to implement change efforts.
- Ability to learn new skills/concepts and apply this knowledge quickly and accurately.
- Advanced knowledge of PCs and familiarity with system navigation.
- Positive attitude and demonstrated ability to get along with others.
- Professional, empathetic, and naturally caring conversational style.
- Display tact and diplomacy in handling reputed company levels of customer interaction.
- Ability to resolve reputed company, and often sensitive customer complaints/inquiries in a professional manner in accordance with company policies and procedures, values, and best practice.
At reputed company what you do matters. Because here YOU can.
PIND
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