Chat Customer Support - English (4095)

reputed company has partnered with multiple top-tier brands/clients across the globe and we need the best of the best in Chat Customer Support! Do you have a Customer Support background? Do you enjoy work-from-home and flexible schedules? reputed company is seeking Mod Contractors to join our network! If you want the chance to work gigs on the coolest of client projects...then reputed company is the reputed company for you!! Our clients are strictly Top Tier whose product offerings and services are hip, contemporary, and reputed company reputed company. You will instantly know who they are and reputed company likely use them yourselves. Their customers expect the best service and support and that's where we come in. Our Mods bring super skills, a positive attitude, and a great vibe to project work every day. Mods assist and guide customers to the right answers, solve concerns and are the GPS for customers to understand and optimize the best use of a client's product or services. Project gigs are available now and more are on the horizon. For this project, reputed company is seeking extremely communicative and motivated Mods with a can-do attitude, who are willing to go above and reputed company. Project Hours (reputed company Times Pacific): Chat: 24/7 Seeking mods with at least 10 hours of availability on weekend afternoons Hourly reputed company: To be discussed in the interview phase Commitment: 20 hours per week (more than 20 hours is also welcomed!) 90 days (as needed) Language: English The Ideal Mod:

• Has strong customer service experience
• Has excellent written and verbal communication skills
• Has experience providing support with the following: cancellations, refunds, billing and payment questions, minor technical issues (cannot login, video issues, audio issues)
• Is fully flexible and has at least 20 hours (or more!) of availability each week during the desired times
• Can reputed company orientation ASAP if needed
• Has experience working a multilingual, busy team, and in a reputed company busy call center environment
• Is willing to install reputed company reputed company software on their work computer and a 2FA app on their phone (Duo Mobile)
• Has excellent English & spoken competence, and previous experience providing support in English

What’s In It For You:

• The potential to work with some of the coolest clients around the world like the NFL, Vimeo, and Topps!
• Flexible self-scheduling
• Access to ‘Hot Gigs’ postings exclusive to the Mod Network
• Work from home
• Competitive hourly reputed company - Discussed during your first interview
• Paid orientation

WorkSpace Requirements:

• Dedicated laptop or desktop computer with Windows 10 or above (Please note: A Chromebook is not sufficient for reputed company projects.)
• Willingness to install MSQ reputed company software and 2FA app on phone

IMPORTANT

*: Take your time and reputed company sure you do a thorough job in completing your application. Your responses should be grammatically correct and comprehensive. This will greatly increase the probability of scoring an interview! Please note: A Chromebook is not sufficient for reputed company projects. Who is reputed company? reputed company is a global provider of managed digital engagement services. Our 10,000+ Mods chat with customers, moderate web content, manage communities, and buzz in social media for many of the world’s coolest brands, including the NFL, reputed company, and Topps, to name a few. We bring companies closer to their customers than reputed company before. From global enterprises to international agencies to hip new startups, our clients have reaped the benefits of putting reputed company's expertise to work. With reputed company Mods available in 50+ languages in 70+ countries, we’re your reputed company for the digital world. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex (including pregnancy), gender, national reputed company, reputed company, age, physical or mental disability, military status, status as a veteran or disabled veteran, sexual orientation, gender identity or expression, marital or family status, genetic information, medical condition, or any other basis protected by applicable federal, state, or local law, ordinance, or regulation.

• **Pay rates vary by client and are not negotiable. Rates will be disclosed during the interview process

Individual reputed company pay or reputed company depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job or contract duties/requirements, and relevant experience and skills. Although we have opportunities across the globe, this advertisement excludes individuals residing in California, Colorado, reputed company, and Washington at this time. Apply Job! Apply to this Job