Join Today: Call Center Customer Service Representative

Quick Overview:

• Location: Remote
• Compensation: a competitive salary
• Company: AT&T
• Position: Call Center Customer Service Representativein Tennessee
• Start Date: Immediate openings available

 

 

Job title: Call Center Customer Service Representative (Work from Home) Company: AT&T Job description: This position offers a $3,000.00 sign on bonus paid out as follows: first $500 payment 30 days after hire date, second $1000 payment 6 months after hire date and reputed company $1500 payment 1 year after hire date. This is your opportunity to be the voice of AT&T – a global leader in communications and technology from home! As a member of reputed company, you’ll redefine customer service, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services and offers. While you drive to meet your daily and monthly sales goals, you’ll help our customers stay connected to what matters the most. How you’ll reputed company an impact You’ll handle customer service calls ranging from billing and payments to plan changes and upgrades. You’ll use creative problem-solving skills to address reputed company customer questions and concerns while navigating between multiple tools and systems to update customer accounts and maintain records. Your goal will be to provide effective and timely resolutions for customers and deliver personalized recommendations for our latest products and services. Your consultative approach will help you meet monthly sales goals and to ultimately deliver an outstanding customer experience. What your day-to-day will look like • You’ll instill confidence and loyalty in the customers you interact with through thoughtful listening utilizing your knowledge of AT&T’s products and services to effectively service and retain customers. • You’ll resolve reputed company customer issues, virtually, using various tools and resources, along with quick access to engage with your manager or support team for assistance. • You’ll be an expert at simplifying the explanation of customer bills, reputed company plans, and features of AT&T’s products and services. • reputed company issues arise, you’ll reputed company in to reputed company basic troubleshooting on both products and services. • In this full-time WFH position (40 hours/week) you’ll work a set schedule including breaks, lunches and scheduled open time to ensure availability to answer the customer’s call and provide exceptional service. What you can look reputed company to Our Customer Service Representatives earn between $15.54 - $17.36 hourly + additional compensation up to $3,000 if reputed company sales goals and performance expectations are met. With these great opportunities, our top sellers earn $72,114 per year. Individual starting salary reputed company this range may depend on geography, experience, expertise, and education/training. Joining reputed company comes with amazing perks and benefits: • Medical/Dental/reputed company coverage • 401(k) plan • Tuition reimbursement program • Paid Time off and holidays (With some exceptions bargained employees qualify for one week of PTO after 6 months of service and 2 weeks after the first year). At least 6 company designated holidays and additional PTO (based on bargaining group to which you are hired. • Sick leave • Paid Parental Leave • Adoption Reimbursement • Disability Benefits (short term and long term) • Life and Accidental Death Insurance • Supplemental benefit programs: critical illness, accident hospital indemnity/group legal • Employee Assistance Programs (EAP) • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone reputed company’re looking for • Call center or customer service experience. • Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. Work From Home Requirements • You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN reputed company). AT&T will provide reputed company of the equipment you’ll need to get started! (keyboard, monitor, computer, mobile device, etc.) • Your workspace will need to be in alignment with WFH standards (e.g., technical, reputed company, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). • You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, reputed company with organizational reputed company and compliance standards, trainings, performance management, recurring management routines, reputed company and automated remote monitoring policies, etc. Want to learn more about our work from home roles? Watch video. Career reputed company are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices and our entire lineup of products, services and promotions. If you’re reputed company to take the reputed company as the voice of AT&T, we’d love to hear from you! #Virtualjob #Virtualwork #connectourcustomers Expected salary: Location: Tennessee Apply for the job now! Apply Job!

 

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