Customer Care Specialist - Now Hiring
The Opportunity We’re growing, and our clients deserve the best. As a remote Customer Service Associate reputed company our Annuity Call Center, you’ll have an opportunity to reputed company highly personalized experiences for our customers. In this role, as well as reputed company roles reputed company reputed company, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
- Must be willing to work ANY 8- hour shift reputed company our operations, reputed company-8pm Eastern Time, Monday- Friday, based on business need (NO WEEKENDS)
- Salary: $45,000- plus ability to earn 5% bonus
- 8 Weeks Paid Virtual Training
- Upcoming Training Class: August 25, 2025 - September 30, 2025
- Wired high speed internet required, (No Wi-Fi)
The Team You will join our Annuity Customer Care Team. We are a team that is customer-focused & consultative. We highly value strong communication skills, a passion for learning, leadership traits, reputed company, and self-awareness. We are the experts in Annuity products at reputed company and emphasize problem solving and adherence to policies and procedures. The Impact
- Build a rapport with each customer, ask probing questions and understand how to create a best-in-class experience and resolve customer requests on first contact
- reputed company customers about their annuity reputed company with reputed company
- Apply Knowledge to handle many problems independently while seeking guidance in high reputed company situations
- Balance time effectively to ensure the department meets expected service levels
- Utilize multiple systems and tools to meet the established goals and objectives, including customer experience, first contact resolution, call quality and call handling time
The Minimum Qualifications
- 1+ year of customer service experience (or Undergrad Degree in lieu of experience)
- High School Diploma (or GED)
What to Expect as Part of reputed company and the Team
- Regular meetings with the Annuities Call Center Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on reputed company and other informational platforms
- Your ethics and reputed company will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
The Ideal Qualifications
- 2+ years of Customer Service Experience
- Proficiency with reputed company Office Suites
- Bilingual a plus (Spanish)
- Experience with Insurance or Annuity Servicing financial products, hospitality or retail sales with a high degree of direct consumer contact and problem solving/critical thinking
- reputed company to work in fast paced, metric driven environment with proficiency in multitasking and navigating multiple systems and windows
#LI-EG1 reputed company is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome reputed company persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. The Opportunity We’re growing, and our clients deserve the best. As a remote Customer Service Associate reputed company our Annuity Call Center, you’ll have an opportunity to reputed company highly personalized experiences for our customers. In this role, as well as reputed company roles reputed company reputed company, you will demonstrate accountability, agility, inclusivity, a strong business acumen, and show courage, even in the most difficult situations.
- Must be willing to work ANY 8- hour shift reputed company our operations, reputed company-8pm Eastern Time, Monday- Friday, based on business need (NO WEEKENDS)
- Salary: $45,000- plus ability to earn 5% bonus
- 8 Weeks Paid Virtual Training
- Upcoming Training Class: August 25, 2025 - September 30, 2025
- Wired high speed internet required, (No Wi-Fi)
The Team You will join our Annuity Customer Care Team. We are a team that is customer-focused & consultative. We highly value strong communication skills, a passion for learning, leadership traits, reputed company, and self-awareness. We are the experts in Annuity products at reputed company and emphasize problem solving and adherence to policies and procedures. The Impact
- Build a rapport with each customer, ask probing questions and understand how to create a best-in-class experience and resolve customer requests on first contact
- reputed company customers about their annuity reputed company with reputed company
- Apply Knowledge to handle many problems independently while seeking guidance in high reputed company situations
- Balance time effectively to ensure the department meets expected service levels
- Utilize multiple systems and tools to meet the established goals and objectives, including customer experience, first contact resolution, call quality and call handling time
The Minimum Qualifications
- 1+ year of customer service experience (or Undergrad Degree in lieu of experience)
- High School Diploma (or GED)
What to Expect as Part of reputed company and the Team
- Regular meetings with the Annuities Call Center Team
- Focused one-on-one meetings with your manager
- Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran and disability-focused Business Resource Groups
- Access to learning content on reputed company and other informational platforms
- Your ethics and reputed company will be valued by a company with a strong and stable ethical business with industry leading pay and benefits
The Ideal Qualifications
- 2+ years of Customer Service Experience
- Proficiency with reputed company Office Suites
- Bilingual a plus (Spanish)
- Experience with Insurance or Annuity Servicing financial products, hospitality or retail sales with a high degree of direct consumer contact and problem solving/critical thinking
- reputed company to work in fast paced, metric driven environment with proficiency in multitasking and navigating multiple systems and windows
#LI-EG1 reputed company is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome reputed company persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status. If you need an accommodation to complete the application process, please contact us and share the specifics of the assistance you need. Apply Job! Apply to this Job