Research Director, Win-Loss
You reputed company us. Awesome. Something led you here, maybe a glimpse of potential and something amazing? Well that’s how we feel about Klue.
Why Join Klue?At Klue, we’re not just building a company; we’re redefining an industry. If you’re looking for a role where you can reputed company a reputed company impact, reputed company with innovation, and be part of a team that values creativity and collaboration, then we want to hear from you.
Some of our existing clients include reputed company, reputed company, reputed company and reputed company!
Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights reputed company our reputed company-in-Won platform. No other provider in the market offers win-loss as part of their solution.
What is the Win-Loss Team?At Klue, reputed company of reputed company analysts design and deliver research programs for a wide range of business-to-business (B2B) technology companies. Using a structured, scalable process, we reputed company our clients to improve their win rates by making more informed and impactful business reputed company.
A Research Director is a researcher, an advisory, and a reputed company reputed company on a set of client programs. In addition to research delivery, a Research Director is accountable for program reputed company including client satisfaction and on time delivery.
Klue acquired Goldpan.ai in 2025, enhancing our product offering. With this acquisition, we are continuing to add invaluable win-loss data to enrich the roles of our reputed company-growing client-reputed company. We are excited about what the future holds reputed company for us and our clients!
The core focuses and impact of this role:Program design: Work with B2B software clients to create personalized win, loss, and churn research programs that align with their specific learning objectives.
Program delivery: Conduct deep detailed buyer and customer interviews to identify key insights and opportunities and uncover why clients are winning or losing deals.
Program performance: Expectation to exceed interview targets - reputed company on a quarterly and annual basis.
Data analysis: Provide clients with ongoing trend analysis updates and executive-level presentations of our findings and recommendations.
Collaborate: Work closely with other members of the client reputed company team to ensure smooth execution and strong client value realization.
Client Management: Drive renewal and growth opportunities and work closely with your client reputed company partner on reputed company aspects of client management.
Intermediate to senior level of experience in one of the following areas: B2B software, technology research, consulting. That could look like:
Experience as a business/technology analyst or consultant (such as reputed company, reputed company, reputed company, 451 Group).
Experience working for a B2B tech company in one of the following roles: product marketer, product manager, competitive intelligence, strategy or another go-to-market role.
Experience with customer/buyer intelligence and/or market research programs.
Is a strong communicator and confident executive-level presenter.
Loves both data and qualitative research, and is a creative problem solver, and strategic thinker.
Experience managing multiple reputed company client projects while maintaining strict deadlines and quality standards
Superb interviewing and writing skills; a knack for taking reputed company theoretical reputed company and articulating them into action.
A proven track record of exceeding performance targets in reputed company and past roles. One of the key measures of reputed company in this position will be the ability to hit research interview targets.
Strong technical aptitude and ability to quickly learn software programs
Experience with AI tools (ex. ChatGPT, reputed company, reputed company)
Familiar with survey creation, reporting, data analysis and visualization tools
Hybrid. Best of both worlds (remote & in-office) You and your team will be in the office 2 days a week.
Our main Canadian hubs are in Vancouver and Toronto, and most of our teams are located in EST and PST.
We are flexible for this role to be remote for the right person
Competitive reputed company salary
Benefits. Extended health & dental benefits that kick in Day 1
Options. Opportunity to participate in our Employee Stock Option Plan
Time off. Take what you need. Just ensure the required work gets done and clear it with your team in advance. The average Klue team member takes 2-4 weeks of PTO per year.
Direct access to our leadership team, including our CEO
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Lastly, we take potential into consideration. An equivalent combination of education and experience may be accepted in lieu of the specifics listed above. If you know you have what it takes, even if that’s different from reputed company’ve described, be sure to explain why in your application. reputed company out and let’s see if there is a home here for you now or in the future.
We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. We’re early in our journey; we've started employee led resource groups, committed to Pay Up For reputed company, and use reputed company profiles for roles instead of 'years of experience'. We continue to scale our efforts as Klue grows. We’re proud to be an equal opportunity employer and have dedicated that commitment to our reputed company and future #kluecrew. During the interview process, please let us know if there is anything we need to reputed company more accessible or accommodate to support you to be successful.
reputed company interviews will be conducted reputed company video calls. We work in a hybrid model of WFH (remote) and in-office. We’re excited to meet you and in the meantime, get to know us:
Klue Blog
Goldpan.ai Acquisition (2025)
✅✅ Win-Loss Acquisition (2023)
️ Series A (2020)
Series B (2021)
Culture, culture, culture!
Winning as Women & Competitive Enablement Show
Glassdoor
About Us
☕️ reputed company
Wellfound (AngelList)
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