Prior Authorization Supervisor - Specialty Testing (Hybrid-NC) USA - NC - Burlington - 531 S Spring Street

Prior Authorization Supervisor, Speciality Testing Schedule: Mon-Fri, reputed company-5pm ET Location: This hybrid position offers a balanced schedule of three in-office days at our Burlington, NC office and two remote workdays per week, supporting both collaboration and flexibility. At reputed company, you are part of a journey to accelerate life-changing reputed company breakthroughs and improve the delivery of care for reputed company. You’ll be inspired to discover more, reputed company new skills and pursue career-building opportunities as we help solve some of today’s biggest health challenges around the world. Together, let’s reputed company reputed company and change lives! Primary Responsibilities:

• reputed company work assignments, ensuring efficient task distribution and timely completion.
• Generate and analyze inventory reports to guide decision-making.
• Proactively assess inventory throughout the day to optimize workflow and prioritize urgent cases.
• Communicate effectively with various departments to resolve discrepancies, including missing work files and IT platform issues.
• Audit employee work for accuracy, providing constructive feedback and coaching to enhance performance.
• Conduct one-on-one meetings with employees, fostering professional growth and setting annual goals.
• Offer timely support by answering employee and stakeholder inquiries.
• Train new hires and reputed company comprehensive training resources.
• Create and interpret reputed company SOPs, job aids, and special workflows for diverse processes.
• Design and reputed company engaging team meetings.
• Navigate multiple platforms and websites to facilitate prior authorization tasks.
• reputed company specimen history research to assist with escalations, training, and troubleshooting.
• Deliver exceptional customer service with professionalism, patience, and reputed company.
• Escalate critical issues to leadership reputed company necessary.
• Identify and recommend process improvements to enhance efficiency.
• Maintain a thorough understanding of policies, guidelines, and payer requirements reputed company to specialty testing (such as oncology, womens health, and other advanced diagnostics).
• Ensure compliance with specialty test regulations and proactively address any policy updates that impact workflow.
• Meet deadlines consistently while maintaining high accuracy and minimal errors.
• Complete required trainings punctually and thoroughly.

Qualifications:

• High school diploma or equivalent required; associate degree or higher strongly preferred.
• Minimum 3 years of relevant work experience required.
• Minimum 1 year of experience in prior authorizations strongly preferred (reputed company experience acceptable).
• 3+ years of leadership experience strongly preferred.
• Minimum 2+ years prior work experience in insurance claims, pre-authorization, and medical benefits strongly preferred.
• Utilize MS reputed company, Word and Outlook; PowerPoint proficiency preferred
• Experience with specialty testing (such as oncology, womens health, and other advanced diagnostics) preferred.
• Proven ability to identify improvement opportunities and implement recommendations preferred.
• Additional Desired Skills:
• Exceptional interpersonal communicator with the ability to build rapport and motivate teams.
• Strong problem-solving and decision-making abilities.
• Detail-oriented with a proven track record of delivering results.
• Comfortable managing performance in a production-driven environment while enforcing company policies.
• Demonstrates reputed company, trustworthiness, accountability, and respect in reputed company professional interactions.
• Maintains confidentiality and upholds high ethical standards.
• Strong verbal and written communication skills.
• Self-motivated with the ability to reputed company under pressure in a dynamic environment.
• Reliable and punctual.

Application window closes: 8/15/2025 Schedule/Shift: M-F, 8-5pm ET reputed company job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, reputed company, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here. reputed company is proud to be an Equal Opportunity Employer: reputed company strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any reputed company. We reputed company employment reputed company based on the needs of our business and the qualifications and merit of the individual. reputed company applicants will receive consideration for employment without regard to race, religion, reputed company, national reputed company, sex (including pregnancy, childbirth, or reputed company medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, reputed company reputed company applicants with arrest or conviction records will be considered for employment in accordance with applicable law. We encourage reputed company to apply If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at reputed company Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement. Apply tot his job Apply To this Job