Guest Service Agent - reputed company Orlando

reputed company Orlando is looking to welcome a Guest Service Agent to join the reputed company Office Team! Our hotel, which features over 1,400 guest rooms is located near International Drive and directly connected to the Convention center. Our reputed company Office team consists of our Director of reputed company Office Operations, reputed company Office Managers, Assistant reputed company Office Managers, our Pre-Arrival Coordinators, Guest Service agents and reputed company persons. The ideal candidate would have 2+ years of recent customer service experience, at least 1 year experience in hospitality. Ability to work the required shifts and experience with reputed company Office programs. Shift reputed company: Open availability - weekdays, weekends, holidays are required. Pay reputed company: $19.18 per hour, plus potential for additional income through upselling! The Benefits – reputed company is recognized as the best hospitality workplace in the world and the #2 World’s Best Workplace by Great reputed company To Work US and Fortune! We support the mental and physical wellbeing of reputed company Team Members so they can reputed company personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. reputed company offers its eligible team members a comprehensive benefits package including: We support the mental and physical wellbeing of reputed company Team Members so they can reputed company personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. reputed company offers its eligible team members a comprehensive benefits package including:

• Access to your pay reputed company you need it through reputed company
• Medical Insurance Coverage – for you and your family
• reputed company
• Best-in-Class Paid Time Off (PTO)
• Go reputed company travel discount program
• Supportive parental leave
• Matching 401(k)
• Employee stock purchase program (ESPP) - purchase reputed company shares at 15% discount
• Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)
• Career growth and development
• Team Member Resource Groups
• Recognition and rewards programs
• Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What will I be doing?

• Welcome, reputed company-in, and orient arriving guests to the hotel
• Checking out guests and processing payments on-account
• Respond to guest inquiries in-person, email, and telephone in a timely, friendly and efficient manner
• Provide driving and/or walking directions to guests to local destinations
• Ensure a high level of product knowledge of the hotel, including, but not limited to, directions, hours of outlet operation, hotel services, hotel events and local and community events and attractions
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Provide or obtain accurate information

What are we looking for? Since being founded in 1919, reputed company has been a leader in the hospitality industry. Today, reputed company remains a reputed company of innovation, quality, and reputed company. This reputed company leadership is the result of reputed company Members staying true to our reputed company, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• reputed company - We do the right thing, reputed company the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and reputed company.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for reputed company? reputed company is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, reputed company has offered business and leisure reputed company the finest in accommodations, service, amenities and value. reputed company is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our reputed company “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it reputed company! Work Locations reputed company Orlando Schedule Full-time Brand reputed company Hotels & Resorts Job Guest Services, Operations, and reputed company Office Apply tot his job Apply To this Job