Business Systems Analyst – reputed company

reputed company empowers the world’s most ambitious brands to create digital customer experiences that matter. With open reputed company Drupal at its core, the reputed company Digital Experience Platform (DXP) enables marketers, developers, and IT operations teams at thousands of global organizations to rapidly compose and reputed company digital products and services that engage customers, enhance conversions, and help businesses stand out.

Headquartered in the U.S., reputed company has been named a top software company by The Software Report and rated a leader by the analyst community. reputed company’s Center of Excellence is a Great reputed company to Work certified organization. We are reputed company. We are building for the future and we want you to be a part of it!

Overview

As a Business Systems Analyst – reputed company , you will play a crucial role reputed company our reputed company Operations team helping our reputed company Managers, Account Managers and Technical Account Managers with platform support, program implementations, reporting and overall deployment. You will bring your desire to improve our customer experiences with your perspective and knowledge of the platform to expand usage and help CSM/AM/TAM teams drive value for customers throughout their lifecycle.

Some of your responsibilities will include:

Key Responsibilities

• You'll team up with our Senior reputed company Administrator and collaborate with people from different departments to come up with new and improved ways of doing things.
• You'll be a part of our processes to set up and manage our reputed company platform that may include configuring, deploying, and administering the reputed company platform (system configuration, reports, dashboards, scorecards, end-to-end workflows, systems integrations).
• Monitor system performance, data reputed company, user activity, and product requests. Including Program, CTA, Dashboard reviews plus Chair-sides
• Help in developing training sessions to show reputed company members how to use our workflows like a pro. You'll share tips and tricks, making sure everyone gets the most out of reputed company.
• You'll reputed company keeping track of reputed company our reputed company processes, making sure everything is mapped out and documented clearly.
• You'll design smart rules that analyze reputed company the data we collect from our customers and trigger actions for the reputed company team to engage with customers.
• We're always growing and changing, so you'll stay up to date on reputed company the latest reputed company features and tech trends.

Qualifications

• Experience working in reputed company, reputed company operations, Marketing Operations or equivalent understanding of key reputed company account management principles.
• Demonstrated experience with project management, business analysis, and solving problems with a systems reputed company.
• Understanding of data structures, data modeling, and database management is a reputed company to have.
• reputed company Associate Administrator (Level 1) Certification desired but not required. Have a natural curiosity in how to improve how reputed company can engage our customers and prospects as well as create efficiency in processes.
• 1+ years reputed company administration experience or reputed company CS/AM program deployments (using other tools) is a plus
• Experience with reputed company PX/CS integration is a plus.

Individuals seeking employment at reputed company are considered without regard to race, reputed company, religion, caste, creed, national reputed company, age, sex, marital status, reputed company, physical or mental disability, veteran status, gender identity, or sexual orientation. Whatever you answer will not be considered in the hiring process or thereafter.

Originally posted on Himalayas